Aged Care Quality and Safety Commission

AI Transparency Statement February 2025 Page 1 of 2 This document is designed for online viewing.
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uncontrolled from 25/02/2025 The Commission’s AI transparency statement The Aged Care Quality and Safety Commission (Commission) uses artificial intelligence (AI) safely, responsibly and ethically. We comply with the Digital Transformation Agency’s (DTA) standards on the use of AI by Australian Public Service employees. The DTA is the AI whole of Australian Government coordinator. Their AI standards include: • Policy for the responsible use of AI in government • Standard for accountable officials • Standard for AI transparency statements • Interim guidance on government use of public generative AI tools • Australia’s AI Ethics Principles. Why we use AI We are committed to improving the quality and efficiency of our services by introducing AI in a responsible and safe way. We are looking into AI opportunities to support our work in protecting the safety, health and wellbeing of people receiving aged care. We want to benefit from the technology it provides. But we will also manage its risks. How we use AI At the moment we have limited use of AI, and no use of automated decision-making. In line with the DTA’s classification system, how we use AI (our usage patterns) and the areas that we use it in (domains) include: • usage patterns: o running analytics for insights o improving workplace productivity by automating everyday tasks • domains: o compliance o corporate and enabling o service delivery.

AI Transparency Statement February 2025 Page 2 of 2 This document is designed for online viewing.
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uncontrolled from 25/02/2025 Public interaction and impact We do not use AI applications that affect the public or to interact with them. We will update this transparency statement if this changes. When AI is used more widely, we will identify any negative effects from using it, and protect the public and people receiving aged care. We will continue to work with AI in a responsible way and be open and honest about it. Making sure we use AI safely and responsibly • We make sure that AI projects are consistent with our values and are in the best interests of the public. This includes people receiving aged care. • We apply DTA policies and use AI in line with legislation, regulations, frameworks, policies and best practice. We are developing an AI strategy which will define how we use AI alongside data governance, data privacy and cybersecurity compliance. It will also follow our Regulatory Strategy and Corporate Plan. We will use whole of Australian Government policies and develop other policies and processes specific to the Commission. This will support us to: • maintain strong governance frameworks • protect against negative impacts • make sure AI systems are effective. Our policies apply to all employees including contractors and consultants. We will also develop and educate all staff with AI basics resources. We will update this transparency statement at least once a year, or as we develop and change how we use AI, our policies and technology. Accountable official The Commission’s Chief Digital Officer is appointed as the AI Accountable Official. Contact us about how we use AI If you have any questions about this statement or our use of AI, you can contact the Commission at: info@agedcarequality.gov.au This statement was last updated February 2025

AI Transparency Statement February 2025 Page 1 of 3 This document is designed for online viewing.
Printed copies, although permitted, are deemed
uncontrolled from 04/03/2026 ACQSC AI Transparency Statement The Aged Care Quality and Safety Commission (the Commission) employs Artificial Intelligence (AI) safely, responsibly and ethically. The Commission complies with the standards published by the Digital Transformation Agency (DTA), in its role as whole-of-government coordinator on the use of AI by the Australian Public Service (APS), including: • Policy for the responsible use of AI in government • Standard for accountable officials • Standard for AI transparency statements • Interim guidance on government use of public generative AI tools • Australia’s AI Ethics Principles Our stance on AI The Commission applies the Organisation for Economic Co-operation and Development (OECD) definition of AI in line with the Policy for the responsible use of AI in government by the Digital Transformation Agency (DTA). ‘An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.’ The Commission’s AI Policy was approved on 10 December 2025. We are currently developing our strategic position on AI adoption. This transparency statement will be updated to reflect this strategy by 15 June 2026. Why we use AI The Commission is dedicated to enhancing the quality and efficiency of our services by introducing AI capabilities in a responsible and safe manner. The Commission is pursuing AI opportunities, while managing the risks, to take advantage of the benefits the technology provides to support our work to protect and improve the safety, health, wellbeing and quality of life for people receiving aged care services.

AI Transparency Statement February 2025 Page 2 of 3 This document is designed for online viewing.
Printed copies, although permitted, are deemed
uncontrolled from 04/03/2026 How we use AI The Commission currently has limited use of AI, listed here in accordance with the DTA’s classification system: • Usage patterns: o Analytics for insights, including regulatory risk models, and o Workplace productivity for automation of routine tasks
• Domains: o Compliance, o Corporate and enabling, and o Service delivery.

Public Interaction and impact All Commission decisions are made by, and communicated through, Commission staff. Commission AI applications do not impact the public, and members of the public are not required to interact with AI applications in dealings with the Commission. This transparency statement will be updated if this changes. As AI becomes more widely used, the Commission is committed to identifying any negative impacts from the use of AI and protecting the public and aged care service recipients. The Commission will continue to engage with AI in a responsible way and be transparent about its use of AI. Ensuring Safe and Responsible use of AI • The Commission ensures that AI initiatives align with its values and are in the best interests of the public, including the recipients of aged care services. • The Commission applies DTA policies and use AI in accordance with applicable legislation, regulations, frameworks, policies and best practice.
The Commission is in the process of developing an AI strategy which will define the approach to Data Governance, Data Privacy, and Cybersecurity Compliance as it pertains to the use of AI. This will also align with the Commission’s Regulatory Strategy and Corporate Plan. We will leverage whole of Australian Government policies and develop additional, Commission specific, policies and processes as required. This will support the Commission’s ongoing commitment to maintain robust governance frameworks, protect against negative impacts and ensure AI system effectiveness. Commission policies apply to all employees including contractors and consultants. The Commission will also develop and deploy AI fundamentals guidance material for all staff.

AI Transparency Statement February 2025 Page 3 of 3 This document is designed for online viewing.
Printed copies, although permitted, are deemed
uncontrolled from 04/03/2026 This transparency statement will be updated at least once a year, or as the Commission develops and evolves AI usage, policies and technology.
Accountable Official The Commission’s Chief Digital Information Officer and Director of AI are appointed as the AI Accountable Officials.
How to contact us about our use of AI If you have any questions about this statement or the Commission’s use of AI, you can contact the Commission as follows:
• email at: info@agedcarequality.gov.au This statement was last updated February 2026