The Administrative Review Tribunal (The Tribunal) is committed to identifying ethical, responsible and meaningful use of Artificial Intelligence (AI) as part of its support functions. We will be transparent as we explore, adopt and integrate AI technology to benefit staff, members, applicants and external stakeholders.
- The Tribunal does not, and has no intention of, utilising AI services for the purposes of undertaking its review decision-making function exercised under the Administrative Review Tribunal Act 2024.
- The Tribunal does not utilise AI services for the purposes of making operational decisions.
- Where the Tribunal does use, or intends to use, AI in the domains of service delivery, corporate and enabling services, policy and legal or compliance and fraud detection; it shall be subject to human oversight.
The Tribunal, in alignment with the Commonwealth of Australia guidance, uses the Organisation for Economic Co-operation and Development (OECD) AI definition:
An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.Also appears in 15 other agenciesAASBACCCACMAACQSCAFSAAICAIFSARPANSAASSEAAUASBAUSTRADEBOMCERFWCPC
Current services (meeting the definition)
The Tribunal provides ReadSpeaker and Google Translate services for users of our website. ReadSpeaker and Google Translate services operate without Tribunal staff involvement.
No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of the services provided.
If users have trouble accessing information or services via the website they can contact the Tribunal for assistance by email, phone or by visiting one of our offices in person.
The Tribunal is running a coordinated trial of premium Microsoft Copilot features for Tribunal staff. The trial supports staff to build capability, improve understanding of risks and controls, and identify potential use cases within existing security and privacy guardrails.
In addition, the Tribunal is piloting other secure Microsoft AI products to support back-office tasks, including software development and cyber security automation.
All AI usage that has access to Tribunal data is within our controlled technical environment. Access to and use of Public AI is prohibited.
Services in review or development
Intended future use of AI will cover the following key domains. Any additional usage domains will be added to this statement if utilised.
- Analytics for insights: For example, forecasting future demand trends for Tribunal services.
- Workplace productivity (corporate and enabling functions): For example, fast query engagement to controlled internal policy documents.
- Compliance and Fraud Detection (corporate and enabling functions): For example, analysing large internal service logs for performance improvement.
Safe and responsible AI usage policy
The Tribunal has developed and maintains a Responsible AI usage policy that aligns with advice and guidance provided by the Digital Transformation Agency (DTA) and other relevant agencies, for using AI services responsibly. The Tribunal approach prioritises employee safety, human rights, the protection of personal information and respecting Indigenous data, while keeping humans at the centre of our decision-making.
The policy applies to all staff, members, consultants and contractors. It requires:
- AI services to be evaluated using specific criteria, approved by the Tribunal governance approach, both business and technology reviews, prior to usage, and
- all users of AI to review and validate any content generated by AI services.
The Tribunal utilisation and introduction of AI into its operations is guided by:
- Australia’s AI ethics principlesAlso appears in 6 other agenciesACQSCCERDPSHOUSEREPSOSGGPBO
- DTA policy for the responsible use of AI in governmentAlso appears in 3 other agenciesDPSOSGGPBO
- relevant legislation and regulations, Commonwealth framework, external and industry frameworks.
The Tribunal’s approach to the adoption of AI is designed to:
- meet staff expectations for modern ICT experiencesAlso appears in 1 other agencyOSGG
- minimise the risk associated with the use of AI
- support experimentation and leverage new technology to unlock value
- align with whole-of-government direction and policy on the use of AI.
The Tribunal has developed "AI in Government: Unlocking Innovation with Accountability" training which is mandatory for staff, contractors and consultants.
The Tribunal Enterprise Technology Group (ETG) is available to assist staff and members with responsible AI use.
Regular advice is provided to members and staff on the limits of AI use and the Tribunal’s current ICT policies.
Monitoring AI effectiveness and negative impactsAlso appears in 2 other agenciesAIFSASSEA
- The Tribunal’s Accountable Official under the policy is the Chief Information Officer (CIO). (Template language)
- The Tribunal's Chief AI Officer under the policy is the Chief Data and AI Officer (CDAIO).
- The CIO and CDAIO engage with the Senior Management Committee and Principal Registrar/CEO under the Tribunal’s governance framework, and any use of AI services must be approved through this mechanism.
- The Tribunal Senior Management Committee has identified the appropriate use of AI as an emerging risk. Risk is managed through the Enterprise Risk Management Framework overseen by the Tribunal Audit and Risk Committee.
- The Senior Management Committee is actively involved when reviewing potential uses for AI services.
Compliance with applicable legislation and regulations
- The Tribunal will only utilise AI services in accordance with applicable legislation, regulations, frameworks and policies.
- We comply with all mandatory requirements of the DTA Policy for the responsible use of AI in government. (Template language)
- This statement will be reviewed annually, or when we make any significant change to our approach to AI as outlined above.
The following table sets out an overview of our compliance with the mandatory requirements of the DTA policy:Also appears in 1 other agencyDSS
Mandatory requirement| Status| Comments| Due date
---|---|---|---
AI transparency statement| Compliant| N/A| N/A
Strategic position on AI adoption| Compliant| We have developed and communicated our strategic position on AI adoption.| N/A
Accountable officials| Compliant| We have appointed our Chief Information Officer (CIO) as our Accountable Official.| N/A
Accountable use case owners| In development| Accountable use case owners are designated for each AI use case. We are documenting a process to assess and implement AI use cases with accountable owners. | 1 December 2026
Internal AI use case register| In development| We have established a team to lead AI initiatives and to build out relevant use cases for the Tribunal.| 1 December 2026
Operationalise the responsible use of AI| In development| We are developing supporting frameworks, strategies and processes to embed responsible AI practices in the Tribunal.| 1 December 2026
Staff training on AI| Compliant| We require staff to complete mandatory AI training, including the AI in Government Fundamentals course. We also encourage further learning through programs offered by the Australian Public Service Commission and the Digital Transformation Agency.| N/A
Assessment of AI use cases and subsequent treatment| Compliant| We have established a team to lead AI initiatives and to develop relevant use cases for the Tribunal, Ongoing assessment of AI use cases will be conducted by this team.| N/A (Template language)
For questions about this statement or for further information on the Tribunal’s usage of AI, please contact AI@art.gov.au. Note attempts at commercial engagement via this account will be ignored.
The Administrative Review Tribunal (The Tribunal) is committed to identifying ethical, responsible and meaningful use of Artificial Intelligence (AI) as part of its support functions. We will be transparent as we explore, adopt and integrate AI technology to benefit staff, members, applicants and external stakeholders.
- The Tribunal does not, and has no intention of, utilising AI services for the purposes of undertaking its review decision making function exercised under the Administrative Review Tribunal Act 2024.
- The Tribunal does not utilise AI services for the purposes of making operational decisions.
- Where the Tribunal does use, or, intends to use AI in the domains of service delivery, corporate and enabling services, policy and legal or compliance and fraud detection; it shall be subject to human oversight.
Definition of AI
The Tribunal, in alignment with the Commonwealth of Australia guidance, uses the Organisation for Economic Co-operation and Development (OECD) AI definition:
An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.
AI use in the Tribunal
Current services (meeting the definition)
The Tribunal provides ReadSpeaker and Google Translate services for users of our website. ReadSpeaker and Google Translate services for Tribunal website users do not require Tribunal staff to operate. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of the services provided. If users have trouble accessing information or services via the website they can contact the Tribunal for assistance by email, phone or by visiting one of our offices in person.
Services in review or development
Intended future use of AI will cover the following key domains. Any additional usage domains will be added to this statement if utilised.
- Analytics for insights
- For example, forecasting future demand trends for Tribunal services.
- Workplace productivity (corporate and enabling functions)
- For example, fast query engagement to controlled internal policy documents.
- Compliance and Fraud Detection (corporate and enabling functions)
- For example, analysing large internal service logs for performance improvement.
Safe and responsible AI usage policy
The Tribunal has developed and maintains a Responsible AI usage policy that aligns with advice and guidance provided by the Digital Transformation Agency (DTA) and other relevant agencies, for using AI services responsibly. The Tribunal approach prioritises employee safety, human rights, the protection of personal information and respecting Indigenous data, while keeping humans at the centre of our decision-making.
The policy applies to all staff, members, consultants and contractors. It requires:
- AI services to be evaluated using specific criteria, approved by the Tribunal governance approach, both business and technology reviews, prior to usage, and
- all users of AI to review and validate any content generated by AI services.
The Tribunal utilisation and introduction of AI into its operations is guided by:
- Australia’s AI ethics principles
- DTA policy for the responsible use of AI in government
- relevant legislation and regulations, Commonwealth framework, external and industry frameworks.
The Tribunal’s approach to the adoption of AI is designed to:
- meet staff expectations for modern ICT experiences
- minimise the risk associated with the use of AI
- support experimentation and leverage new technology to unlock value
- align with whole-of-government direction and policy on the use of AI.
Training and assistance
The Tribunal is currently developing mandatory "safe use of AI" training for members, staff, contractors and consultants. The Tribunal Enterprise Technology Group (ETG) is available to assist staff and members with responsible AI use. Regular advice is provided to members and staff on the limits of AI use and the Tribunal’s current ICT policies.
Monitoring AI effectiveness and negative impacts
Governance
- The Tribunal’s accountable official under the policy is the Chief Information Officer (CIO).
- The CIO engages with the Senior Management Committee and Principal Registrar/CEO under the Tribunal’s normative governance framework and any use of AI services must be approved through this mechanism.
- The Tribunal Senior Management Committee has identified the appropriate use of AI as an emerging risk. Risk is managed through the Enterprise Risk Management Framework overseen by the Tribunal Audit and Risk Committee.
- the Senior Management Committee is actively involved when reviewing any and all potential uses for AI services.
Compliance with applicable legislation and regulations
- The Tribunal will only utilise AI services in accordance with applicable legislation, regulations, frameworks and policies.
- We comply with all mandatory requirements of the DTA Policy for the responsible use of AI in government.
- This statement will be reviewed annually, or when we make any significant change to our approach to AI as outlined above.
AI contact
For questions about this statement or for further information on the Tribunal’s usage of AI, please contact AI@art.gov.au. Note attempts at commercial engagement via this account will be ignored.
Date last updated: 26 February 2025.
__
The Administrative Review Tribunal (The Tribunal) is committed to identifying ethical, responsible and meaningful use of Artificial Intelligence (AI) as part of its support functions. We will be transparent as we explore, adopt and integrate AI technology to benefit staff, members, applicants and external stakeholders.
- The Tribunal does not, and has no intention of, utilising AI services for the purposes of undertaking its review decision making function exercised under the Administrative Review Tribunal Act 2024.
- The Tribunal does not utilise AI services for the purposes of making operational decisions.
- Where the Tribunal does use, or, intends to use AI in the domains of service delivery, corporate and enabling services, policy and legal or compliance and fraud detection; it shall be subject to human oversight.
Definition of AI
The Tribunal, in alignment with the Commonwealth of Australia guidance, uses the Organisation for Economic Co-operation and Development (OECD) AI definition:
An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.
AI use in the Tribunal
Current services (meeting the definition)
The Tribunal provides ReadSpeaker and Google Translate services for users of our website. ReadSpeaker and Google Translate services for Tribunal website users do not require Tribunal staff to operate. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of the services provided. If users have trouble accessing information or services via the website they can contact the Tribunal for assistance by email, phone or by visiting one of our offices in person.
Services in review or development
Intended future use of AI will cover the following key domains. Any additional usage domains will be added to this statement if utilised.
- Analytics for insights
- For example, forecasting future demand trends for Tribunal services.
- Workplace productivity (corporate and enabling functions)
- For example, fast query engagement to controlled internal policy documents.
- Compliance and Fraud Detection (corporate and enabling functions)
- For example, analysing large internal service logs for performance improvement.
Safe and responsible AI usage policy
The Tribunal has developed and maintains a Responsible AI usage policy that aligns with advice and guidance provided by the Digital Transformation Agency (DTA) and other relevant agencies, for using AI services responsibly. The Tribunal approach prioritises employee safety, human rights, the protection of personal information and respecting Indigenous data, while keeping humans at the centre of our decision-making.
The policy applies to all staff, members, consultants and contractors. It requires:
- AI services to be evaluated using specific criteria, approved by the Tribunal governance approach, both business and technology reviews, prior to usage, and
- all users of AI to review and validate any content generated by AI services.
The Tribunal utilisation and introduction of AI into its operations is guided by:
- Australia’s AI ethics principles
- DTA policy for the responsible use of AI in government
- relevant legislation and regulations, Commonwealth framework, external and industry frameworks.
The Tribunal’s approach to the adoption of AI is designed to:
- meet staff expectations for modern ICT experiences
- minimise the risk associated with the use of AI
- support experimentation and leverage new technology to unlock value
- align with whole-of-government direction and policy on the use of AI.
Training and assistance
The Tribunal is currently developing mandatory "safe use of AI" training for members, staff, contractors and consultants. The Tribunal Enterprise Technology Group (ETG) is available to assist staff and members with responsible AI use. Regular advice is provided to members and staff on the limits of AI use and the Tribunal’s current ICT policies.
Monitoring AI effectiveness and negative impacts
Governance
- The Tribunal’s accountable official under the policy is the Chief Operating Officer (COO).
- The COO engages with the Senior Management Committee and Principal Registrar/CEO under the Tribunal’s normative governance framework and any use of AI services must be approved through this mechanism.
- The Tribunal Senior Management Committee has identified the appropriate use of AI as an emerging risk. Risk is managed through the Enterprise Risk Management Framework overseen by the Tribunal Audit and Risk Committee.
- the Senior Management Committee is actively involved when reviewing any and all potential uses for AI services.
Compliance with applicable legislation and regulations
- The Tribunal will only utilise AI services in accordance with applicable legislation, regulations, frameworks and policies.
- We comply with all mandatory requirements of the DTA Policy for the responsible use of AI in government.
- This statement will be reviewed annually, or when we make any significant change to our approach to AI as outlined above.
AI contact
For questions about this statement or for further information on the Tribunal’s usage of AI, please contact AI@art.gov.au. Note attempts at commercial engagement via this account will be ignored.
Date last updated: 24 November 2025.
__
The Administrative Review Tribunal (The Tribunal) is committed to identifying ethical, responsible and meaningful use of Artificial Intelligence (AI) as part of its support functions. We will be transparent as we explore, adopt and integrate AI technology to benefit staff, members, applicants and external stakeholders.
- The Tribunal does not, and has no intention of, utilising AI services for the purposes of undertaking its review decision making function exercised under the Administrative Review Tribunal Act 2024.
- The Tribunal does not utilise AI services for the purposes of making operational decisions.
- Where the Tribunal does use, or, intends to use AI in the domains of service delivery, corporate and enabling services, policy and legal or compliance and fraud detection; it shall be subject to human oversight.
Definition of AI
The Tribunal, in alignment with the Commonwealth of Australia guidance, uses the Organisation for Economic Co-operation and Development (OECD) AI definition:
An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.
AI use in the Tribunal
Current services (meeting the definition)
The Tribunal provides ReadSpeaker and Google Translate services for users of our website. ReadSpeaker and Google Translate services for Tribunal website users do not require Tribunal staff to operate. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of the services provided. If users have trouble accessing information or services via the website they can contact the Tribunal for assistance by email, phone or by visiting one of our offices in person.
Services in review or development
Intended future use of AI will cover the following key domains. Any additional usage domains will be added to this statement if utilised.
- Analytics for insights
- For example, forecasting future demand trends for Tribunal services.
- Workplace productivity (corporate and enabling functions)
- For example, fast query engagement to controlled internal policy documents.
- Compliance and Fraud Detection (corporate and enabling functions)
- For example, analysing large internal service logs for performance improvement.
Safe and responsible AI usage policy
The Tribunal has developed and maintains a Responsible AI usage policy that aligns with advice and guidance provided by the Digital Transformation Agency (DTA) and other relevant agencies, for using AI services responsibly. The Tribunal approach prioritises employee safety, human rights, the protection of personal information and respecting Indigenous data, while keeping humans at the centre of our decision-making.
The policy applies to all staff, members, consultants and contractors. It requires:
- AI services to be evaluated using specific criteria, approved by the Tribunal governance approach, both business and technology reviews, prior to usage, and
- all users of AI to review and validate any content generated by AI services.
The Tribunal utilisation and introduction of AI into its operations is guided by:
- Australia’s AI ethics principles
- DTA policy for the responsible use of AI in government
- relevant legislation and regulations, Commonwealth framework, external and industry frameworks.
The Tribunal’s approach to the adoption of AI is designed to:
- meet staff expectations for modern ICT experiences
- minimise the risk associated with the use of AI
- support experimentation and leverage new technology to unlock value
- align with whole-of-government direction and policy on the use of AI.
Training and assistance
The Tribunal has developed "safe use of AI" training which is mandatory for staff, contractors and consultants. The Tribunal Enterprise Technology Group (ETG) is available to assist staff and members with responsible AI use. Regular advice is provided to members and staff on the limits of AI use and the Tribunal’s current ICT policies.
Monitoring AI effectiveness and negative impacts
Governance
- The Tribunal’s accountable official under the policy is the Chief Information Officer (CIO).
- The CIO engages with the Senior Management Committee and Principal Registrar/CEO under the Tribunal’s normative governance framework and any use of AI services must be approved through this mechanism.
- The Tribunal Senior Management Committee has identified the appropriate use of AI as an emerging risk. Risk is managed through the Enterprise Risk Management Framework overseen by the Tribunal Audit and Risk Committee.
- the Senior Management Committee is actively involved when reviewing any and all potential uses for AI services.
Compliance with applicable legislation and regulations
- The Tribunal will only utilise AI services in accordance with applicable legislation, regulations, frameworks and policies.
- We comply with all mandatory requirements of the DTA Policy for the responsible use of AI in government.
- This statement will be reviewed annually, or when we make any significant change to our approach to AI as outlined above.
AI contact
For questions about this statement or for further information on the Tribunal’s usage of AI, please contact AI@art.gov.au. Note attempts at commercial engagement via this account will be ignored.
Date last updated: 2 January 2026.
The Administrative Review Tribunal (The Tribunal) is committed to identifying ethical, responsible and meaningful use of Artificial Intelligence (AI) as part of its support functions. We will be transparent as we explore, adopt and integrate AI technology to benefit staff, members, applicants and external stakeholders.
- The Tribunal does not, and has no intention of, utilising AI services for the purposes of undertaking its review decision making function exercised under the Administrative Review Tribunal Act 2024.
- The Tribunal does not utilise AI services for the purposes of making operational decisions.
- Where the Tribunal does use, or, intends to use AI in the domains of service delivery, corporate and enabling services, policy and legal or compliance and fraud detection; it shall be subject to human oversight.
Definition of AI
The Tribunal, in alignment with the Commonwealth of Australia guidance, uses the Organisation for Economic Co-operation and Development (OECD) AI definition:
An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.
AI use in the Tribunal
Current services (meeting the definition)
The Tribunal provides ReadSpeaker and Google Translate services for users of our website. ReadSpeaker and Google Translate services for Tribunal website users do not require Tribunal staff to operate. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of the services provided. If users have trouble accessing information or services via the website they can contact the Tribunal for assistance by email, phone or by visiting one of our offices in person.
Services in review or development
Intended future use of AI will cover the following key domains. Any additional usage domains will be added to this statement if utilised.
- Analytics for insights
- For example, forecasting future demand trends for Tribunal services.
- Workplace productivity (corporate and enabling functions)
- For example, fast query engagement to controlled internal policy documents.
- Compliance and Fraud Detection (corporate and enabling functions)
- For example, analysing large internal service logs for performance improvement.
Safe and responsible AI usage policy
The Tribunal has developed and maintains a Responsible AI usage policy that aligns with advice and guidance provided by the Digital Transformation Agency (DTA) and other relevant agencies, for using AI services responsibly. The Tribunal approach prioritises employee safety, human rights, the protection of personal information and respecting Indigenous data, while keeping humans at the centre of our decision-making.
The policy applies to all staff, members, consultants and contractors. It requires:
- AI services to be evaluated using specific criteria, approved by the Tribunal governance approach, both business and technology reviews, prior to usage, and
- all users of AI to review and validate any content generated by AI services.
The Tribunal utilisation and introduction of AI into its operations is guided by:
- Australia’s AI ethics principles
- DTA policy for the responsible use of AI in government
- relevant legislation and regulations, Commonwealth framework, external and industry frameworks.
The Tribunal’s approach to the adoption of AI is designed to:
- meet staff expectations for modern ICT experiences
- minimise the risk associated with the use of AI
- support experimentation and leverage new technology to unlock value
- align with whole-of-government direction and policy on the use of AI.
Training and assistance
The Tribunal has developed "safe use of AI" training which is mandatory for staff, contractors and consultants. The Tribunal Enterprise Technology Group (ETG) is available to assist staff and members with responsible AI use. Regular advice is provided to members and staff on the limits of AI use and the Tribunal’s current ICT policies.
Monitoring AI effectiveness and negative impacts
Governance
- The Tribunal’s accountable official under the policy is the Chief Information Officer (CIO).
- The CIO engages with the Senior Management Committee and Principal Registrar/CEO under the Tribunal’s normative governance framework and any use of AI services must be approved through this mechanism.
- The Tribunal Senior Management Committee has identified the appropriate use of AI as an emerging risk. Risk is managed through the Enterprise Risk Management Framework overseen by the Tribunal Audit and Risk Committee.
- the Senior Management Committee is actively involved when reviewing any and all potential uses for AI services.
Compliance with applicable legislation and regulations
- The Tribunal will only utilise AI services in accordance with applicable legislation, regulations, frameworks and policies.
- We comply with all mandatory requirements of the DTA Policy for the responsible use of AI in government.
- This statement will be reviewed annually, or when we make any significant change to our approach to AI as outlined above.
AI contact
For questions about this statement or for further information on the Tribunal’s usage of AI, please contact AI@art.gov.au. Note attempts at commercial engagement via this account will be ignored.
The Administrative Review Tribunal (The Tribunal) is committed to identifying ethical, responsible and meaningful use of Artificial Intelligence (AI) as part of its support functions. We will be transparent as we explore, adopt and integrate AI technology to benefit staff, members, applicants and external stakeholders.
- The Tribunal does not, and has no intention of, utilising AI services for the purposes of undertaking its review decision making function exercised under the Administrative Review Tribunal Act 2024.
- The Tribunal does not utilise AI services for the purposes of making operational decisions.
- Where the Tribunal does use, or, intends to use AI in the domains of service delivery, corporate and enabling services, policy and legal or compliance and fraud detection; it shall be subject to human oversight.
Definition of AI
The Tribunal, in alignment with the Commonwealth of Australia guidance, uses the Organisation for Economic Co-operation and Development (OECD) AI definition:
An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.
AI use in the Tribunal
Current services (meeting the definition)
The Tribunal provides ReadSpeaker and Google Translate services for users of our website. ReadSpeaker and Google Translate services for Tribunal website users do not require Tribunal staff to operate. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of the services provided. If users have trouble accessing information or services via the website they can contact the Tribunal for assistance by email, phone or by visiting one of our offices in person.
Services in review or development
Intended future use of AI will cover the following key domains. Any additional usage domains will be added to this statement if utilised.
- Analytics for insights
- For example, forecasting future demand trends for Tribunal services.
- Workplace productivity (corporate and enabling functions)
- For example, fast query engagement to controlled internal policy documents.
- Compliance and Fraud Detection (corporate and enabling functions)
- For example, analysing large internal service logs for performance improvement.
Safe and responsible AI usage policy
The Tribunal has developed and maintains a Responsible AI usage policy that aligns with advice and guidance provided by the Digital Transformation Agency (DTA) and other relevant agencies, for using AI services responsibly. The Tribunal approach prioritises employee safety, human rights, the protection of personal information and respecting Indigenous data, while keeping humans at the centre of our decision-making.
The policy applies to all staff, members, consultants and contractors. It requires:
- AI services to be evaluated using specific criteria, approved by the Tribunal governance approach, both business and technology reviews, prior to usage, and
- all users of AI to review and validate any content generated by AI services.
The Tribunal utilisation and introduction of AI into its operations is guided by:
- Australia’s AI ethics principles
- DTA policy for the responsible use of AI in government
- relevant legislation and regulations, Commonwealth framework, external and industry frameworks.
The Tribunal’s approach to the adoption of AI is designed to:
- meet staff expectations for modern ICT experiences
- minimise the risk associated with the use of AI
- support experimentation and leverage new technology to unlock value
- align with whole-of-government direction and policy on the use of AI.
Training and assistance
The Tribunal has developed "safe use of AI" training which is mandatory for staff, contractors and consultants. The Tribunal Enterprise Technology Group (ETG) is available to assist staff and members with responsible AI use. Regular advice is provided to members and staff on the limits of AI use and the Tribunal’s current ICT policies.
Monitoring AI effectiveness and negative impacts
Governance
- The Tribunal’s accountable official under the policy is the Chief Information Officer (CIO).
- The Tribunal's Chief AI Officer under the policy is the Chief Data and AI Officer (CDAIO).
- The CIO and CDAIO engage with the Senior Management Committee and Principal Registrar/CEO under the Tribunal’s normative governance framework and any use of AI services must be approved through this mechanism.
- The Tribunal Senior Management Committee has identified the appropriate use of AI as an emerging risk. Risk is managed through the Enterprise Risk Management Framework overseen by the Tribunal Audit and Risk Committee.
- The Senior Management Committee is actively involved when reviewing any and all potential uses for AI services.
Compliance with applicable legislation and regulations
- The Tribunal will only utilise AI services in accordance with applicable legislation, regulations, frameworks and policies.
- We comply with all mandatory requirements of the DTA Policy for the responsible use of AI in government.
- This statement will be reviewed annually, or when we make any significant change to our approach to AI as outlined above.
AI contact
For questions about this statement or for further information on the Tribunal’s usage of AI, please contact AI@art.gov.au. Note attempts at commercial engagement via this account will be ignored.
On this page
The Administrative Review Tribunal (The Tribunal) is committed to identifying ethical, responsible and meaningful use of Artificial Intelligence (AI) as part of its support functions. We will be transparent as we explore, adopt and integrate AI technology to benefit staff, members, applicants and external stakeholders.
- The Tribunal does not, and has no intention of, utilising AI services for the purposes of undertaking its review decision-making function exercised under the Administrative Review Tribunal Act 2024.
- The Tribunal does not utilise AI services for the purposes of making operational decisions.
- Where the Tribunal does use, or intends to use, AI in the domains of service delivery, corporate and enabling services, policy and legal or compliance and fraud detection; it shall be subject to human oversight.
Definition of AI
The Tribunal, in alignment with the Commonwealth of Australia guidance, uses the Organisation for Economic Co-operation and Development (OECD) AI definition:
An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment.
AI use in the Tribunal
Current services (meeting the definition)
External facing:
The Tribunal provides ReadSpeaker and Google Translate services for users of our website. ReadSpeaker and Google Translate services operate without Tribunal staff involvement.
No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of the services provided.
If users have trouble accessing information or services via the website they can contact the Tribunal for assistance by email, phone or by visiting one of our offices in person.
Internal facing:
The Tribunal is running a coordinated trial of premium Microsoft Copilot features for Tribunal staff. The trial supports staff to build capability, improve understanding of risks and controls, and identify potential use cases within existing security and privacy guardrails.
In addition, the Tribunal is piloting other secure Microsoft AI products to support back-office tasks, including software development and cyber security automation.
All AI usage that has access to Tribunal data is within our controlled technical environment. Access to and use of Public AI is prohibited.
Services in review or development
Intended future use of AI will cover the following key domains. Any additional usage domains will be added to this statement if utilised.
- Analytics for insights: For example, forecasting future demand trends for Tribunal services.
- Workplace productivity (corporate and enabling functions): For example, fast query engagement to controlled internal policy documents.
- Compliance and Fraud Detection (corporate and enabling functions): For example, analysing large internal service logs for performance improvement.
Safe and responsible AI usage policy
The Tribunal has developed and maintains a Responsible AI usage policy that aligns with advice and guidance provided by the Digital Transformation Agency (DTA) and other relevant agencies, for using AI services responsibly. The Tribunal approach prioritises employee safety, human rights, the protection of personal information and respecting Indigenous data, while keeping humans at the centre of our decision-making.
The policy applies to all staff, members, consultants and contractors. It requires:
- AI services to be evaluated using specific criteria, approved by the Tribunal governance approach, both business and technology reviews, prior to usage, and
- all users of AI to review and validate any content generated by AI services.
The Tribunal utilisation and introduction of AI into its operations is guided by:
- Australia’s AI ethics principles
- DTA policy for the responsible use of AI in government
- relevant legislation and regulations, Commonwealth framework, external and industry frameworks.
The Tribunal’s approach to the adoption of AI is designed to:
- meet staff expectations for modern ICT experiences
- minimise the risk associated with the use of AI
- support experimentation and leverage new technology to unlock value
- align with whole-of-government direction and policy on the use of AI.
Training and assistance
The Tribunal has developed "AI in Government: Unlocking Innovation with Accountability" training which is mandatory for staff, contractors and consultants.
The Tribunal Enterprise Technology Group (ETG) is available to assist staff and members with responsible AI use.
Regular advice is provided to members and staff on the limits of AI use and the Tribunal’s current ICT policies.
Monitoring AI effectiveness and negative impacts
Governance
- The Tribunal’s Accountable Official under the policy is the Chief Information Officer (CIO).
- The Tribunal's Chief AI Officer under the policy is the Chief Data and AI Officer (CDAIO).
- The CIO and CDAIO engage with the Senior Management Committee and Principal Registrar/CEO under the Tribunal’s governance framework, and any use of AI services must be approved through this mechanism.
- The Tribunal Senior Management Committee has identified the appropriate use of AI as an emerging risk. Risk is managed through the Enterprise Risk Management Framework overseen by the Tribunal Audit and Risk Committee.
- The Senior Management Committee is actively involved when reviewing potential uses for AI services.
Compliance with applicable legislation and regulations
- The Tribunal will only utilise AI services in accordance with applicable legislation, regulations, frameworks and policies.
- We comply with all mandatory requirements of the DTA Policy for the responsible use of AI in government.
- This statement will be reviewed annually, or when we make any significant change to our approach to AI as outlined above.
The following table sets out an overview of our compliance with the mandatory requirements of the DTA policy:
Mandatory requirement| Status| Comments| Due date
---|---|---|---
AI transparency statement| Compliant| N/A| N/A
Strategic position on AI adoption| Compliant| We have developed and communicated our strategic position on AI adoption.| N/A
Accountable officials| Compliant| We have appointed our Chief Information Officer (CIO) as our Accountable Official.| N/A
Accountable use case owners| In development| Accountable use case owners are designated for each AI use case. We are documenting a process to assess and implement AI use cases with accountable owners. | 1 December 2026
Internal AI use case register| In development| We have established a team to lead AI initiatives and to build out relevant use cases for the Tribunal.| 1 December 2026
Operationalise the responsible use of AI| In development| We are developing supporting frameworks, strategies and processes to embed responsible AI practices in the Tribunal.| 1 December 2026
Staff training on AI| Compliant| We require staff to complete mandatory AI training, including the AI in Government Fundamentals course. We also encourage further learning through programs offered by the Australian Public Service Commission and the Digital Transformation Agency.| N/A
Assessment of AI use cases and subsequent treatment| Compliant| We have established a team to lead AI initiatives and to develop relevant use cases for the Tribunal, Ongoing assessment of AI use cases will be conducted by this team.| N/A
AI contact
For questions about this statement or for further information on the Tribunal’s usage of AI, please contact AI@art.gov.au. Note attempts at commercial engagement via this account will be ignored.
Statement text © Administrative Review Tribunal, reproduced for transparency tracking (most agency content is CC BY 4.0 — check the original for specifics).