APS AI Tracker

COMCARE

Comcare

View the original ↗

Tracked since 11 Nov 2025 · 1 change of substance across 16 captures · last changed 29 Apr 2026

The story so far

How to read this

  1. Tracking begins. The statement itself says it was first published Feb 2025.

  2. substantive Comcare now discloses it is exploring limited AI use for internal analysis and productivity, and is building a risk-based governance framework, with an April 2026 review.

    read by Claude Opus 5
    • New disclosure: AI being explored in a limited, controlled way for internal analysis, information management and workplace productivity
    • New commitment to a targeted, DTA-aligned risk-based framework for identifying, governing and overseeing AI use
    • Statement reviewed April 2026; review trigger reworded to a 'material change' in AI use
    • New 'Responsible use commitments' heading
    • Domain added: corporate and enabling
    • Usage pattern added: analytics for insights
    • Usage pattern added: workplace productivity
    • Strategic position on AI: not mentioned → planned
    • Stated last-updated date: — → 2026-04
    Show the words that changed ↓

What the statement says

How to read this

Comcare says it does not currently use AI for any of its core functions, and that AI is never used in compliance, auditing or decision-making without human oversight, with staff barred from entering sensitive information into AI tools; it is exploring limited use for internal analysis, information management and workplace productivity. A targeted, risk-based governance uplift aligned to DTA guidance is under way, alongside mandatory staff training and annual review. read by Claude Opus 5

What it says AI is used for

  • Analytics for insights
  • Workplace productivity
  • Corporate and enabling

Public-facing AI: yes, with human review

Safeguards named: risk assessment, human review of outputs, staff training, privacy or security controls, an acceptable-use policy

Against the Standard 7/8

  • Intentions behind AI use
  • Use classified by DTA usage pattern or domain
  • Public-facing use addressed
  • Monitoring and protection measures
  • Compliance with the policy
  • Compliance with legislation
  • Date last updated
  • Public contact

What the policy requiresPolicy v2.0

Accountable official
Chief Information Office
Strategic position on AI
planned
AI use-case register
not mentioned
Staff training
mandatory
Policy version referenced
unspecified version

What the AI Plan asksAI Plan

Chief AI Officer
not mentioned

Currency as of 29 Aug 2026

Review cadence
annually and when the approach changes
Says it was last updated
Apr 2026
Last change we observed
29 Apr 2026
Updated since policy 2.0
yes
Annual review
within a year of its own date

Commitments

  • will notStaff not permitted to input sensitive employee or customer information into AI technologies
  • human oversightAI not used in compliance, auditing or decision-making without human oversight; final decisions made by a human
  • willStatement will be reviewed annually, or earlier if Comcare's adoption of AI changes
  • willMandatory staff training on AI fundamentals, privacy, data analytics and cybersecurity; extra training for AI procurement roles
  • willActive monitoring of AI usage to ensure continued security and compliance

The statement

How to read this

Comcare acknowledges the Digital Transformation Agency's Policy for the responsible use of Artificial Intelligence (AI) in government (the Policy) that sets the approach for the use of AI by government.

While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust.

Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies.

Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity.

Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency.

The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare.

Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by:

  • existing information security, privacy, and risk management frameworks
  • alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles
  • mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity
  • additional training for employees involved in AI procurement, development, and deployment
  • strict compliance with relevant legislation, frameworks, and policies
  • active monitoring of AI usage to ensure continued security and compliance.

This statement was published in February 2025 and reviewed in April 2026. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI.

Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the contact us page of this website.

Statement text © Comcare, reproduced for transparency tracking (most agency content is CC BY 4.0 — check the original for specifics).

Every revision

Every capture the daily scrape recorded that differed from the last, including edits with no change of substance. Pick a dot to view the statement as it stood at that capture.

  1. date stamp-38
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **1 months ago**
    86172f3
  2. date stamp+1
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **28 day1 months ago**
    8d580e6
  3. date stamp0
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **268 days ago**
    26e4ab6
  4. date stamp0
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **226 days ago**
    1b41bef
  5. date stamp0
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **202 days ago**
    6cea605
  6. date stamp0
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **1920 days ago**
    1cbebf7
  7. date stamp0
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **149 days ago**
    4ebf2e0
  8. date stamp0
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **124 days ago**
    435dc19
  9. date stamp+1
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **812 days ago**
    9b2ffc6
  10. date stamp0
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **68 days ago**
    cdc2869
  11. date stamp0
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **26 days ago**
    2925697
  12. date stamp-1
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement was **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if there is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, please contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **3 hour2 days ago**
    4913025
  13. substantive+696

    Comcare now discloses it is exploring limited AI use for internal analysis and productivity, and is building a risk-based governance framework, with an April 2026 review.

    read by Claude Opus 5
    View diff
    # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency's [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare currently is exploring the use of AI in a limited and controlled manner, primarily to support internal analysis, information management, and workplace productivity. Comcare is undertaking a targeted program of work, aligned to Digital Transformation Agency guidance, to establish a practical, risk‑based framework for identifying, governing, and overseeing AI use across the agency. The focus is on strengthening governance, decision‑making, assurance, and visibility of AI activity, rather than delivering individual AI solutions. This governance uplift will guide future AI adoption at Comcare. ## Responsible use commitments Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia's Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement hwas been **published in February 2025 and reviewed in April 2026**. It will be reviewed annually, or earlier if Comcare's adoption of AI changesthere is a material change to Comcare’s use of AI. ## Contact us Comcare's Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, we can be reachedplease contact us via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us "Contact us") page of this website. Page last reviewed: **20 day3 hours ago**
    3ae7455
  14. scrape noise-1579

    No change by Comcare: the capture merely drops navigation and share chrome, alters apostrophe characters, and shows the review date as a relative "20 days ago".

    read by Claude Opus 5
    View diff
    Share this page: Share to Print Print \[Share to Email Email \](mailto:?subject=Comcare%20|%20Information%20on%20AI Transparency Statement&body=Visit%20Comcare%20to%20find%20about%20AI%20Transparency%20Statement%20-%20https%3A%2F%2Fwww.comcare.gov.au%2Fabout%2Fforms-pubs%2Fdocs%2Fpubs%2Fcorporate-publications%2Fai-transparency-statement) [Corporate publications](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications) - [Annual Report 2018–19 (Transparency Portal Publication)](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/annual-report-18-19-portal) - [Annual Report 2019–20 (Transparency Portal Publication)](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/annual-report-19-20-portal) - [Annual Report 2020–21 (Transparency Portal Publication)](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/annual-report-2020-21-portal) - [Annual Report 2023-24 (Transparency Portal Publication)](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/annual-report-2023-24-transparency-portal-publication) - [Overpayments (Claims) – Guiding principles](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/overpayments-policy) - [AI Transparency Statement](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/ai-transparency-statement) - [Cybersecurity Strategy](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/cyber-security-strategy) # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency’'s [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia’'s Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement has been published in February 2025 and will be reviewed annually, or earlier if Comcare’'s adoption of AI changes. ## Contact us Comcare’'s Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, we can be reached via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us) page of this website. Page last reviewed: 04 September 2025 You might also be interested in**20 days ago**
    580acae
  15. scrape noise-259

    Only the breadcrumb navigation links dropped out of the capture; the statement text itself is unchanged.

    read by Claude Opus 5
    View diff
    - [About us](https://www.comcare.gov.au/about) - [Forms and publications](https://www.comcare.gov.au/about/forms-pubs) - [Corporate publications](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications) - AI Transparency Statement Share this page: Share to Print Print \[Share to Email Email \](mailto:?subject=Comcare%20|%20Information%20on%20AI Transparency Statement&body=Visit%20Comcare%20to%20find%20about%20AI%20Transparency%20Statement%20-%20https%3A%2F%2Fwww.comcare.gov.au%2Fabout%2Fforms-pubs%2Fdocs%2Fpubs%2Fcorporate-publications%2Fai-transparency-statement) [Corporate publications](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications) - [Annual Report 2018–19 (Transparency Portal Publication)](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/annual-report-18-19-portal) - [Annual Report 2019–20 (Transparency Portal Publication)](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/annual-report-19-20-portal) - [Annual Report 2020–21 (Transparency Portal Publication)](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/annual-report-2020-21-portal) - [Annual Report 2023-24 (Transparency Portal Publication)](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/annual-report-2023-24-transparency-portal-publication) - [Overpayments (Claims) – Guiding principles](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/overpayments-policy) - [AI Transparency Statement](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/ai-transparency-statement) - [Cybersecurity Strategy](https://www.comcare.gov.au/about/forms-pubs/docs/pubs/corporate-publications/cyber-security-strategy) # AI Transparency Statement ______________________________________________________________________ Comcare acknowledges the Digital Transformation Agency’s [Policy for the responsible use of Artificial Intelligence (AI) in government](https://www.digital.gov.au/policy/ai/policy) (the Policy) that sets the approach for the use of AI by government. While the Policy is not a mandatory requirement for Comcare, we are committed to the safe, ethical and responsible use of AI. Comcare believes transparency is critical to building public trust. Comcare at present does not use AI for any of its core functions or responsibilities. Specifically, AI is not used in compliance, auditing, or decision-making processes without human oversight. This means that while AI technologies may be used to assist in various tasks, any final decisions or actions are made by a human. This approach ensures that there is always a human responsible for accountability and accuracy in service delivery. Comcare staff are not permitted to input sensitive information of its employees or customers into AI technologies. Comcare sees benefits from using AI to improve the analysis and communication of information flows and in improving workplace productivity. We are committed to safe, ethical, and responsible AI use, guided by: - existing information security, privacy, and risk management frameworks - alignment with Australia’s Voluntary AI Safety Standard and AI Ethics Principles - mandatory staff training on AI fundamentals, privacy, data analytics, and cybersecurity - additional training for employees involved in AI procurement, development, and deployment - strict compliance with relevant legislation, frameworks, and policies - active monitoring of AI usage to ensure continued security and compliance. This statement has been published in February 2025 and will be reviewed annually, or earlier if Comcare’s adoption of AI changes. ## Contact us Comcare’s Chief Information Office is designated as the accountable official under the Policy. If you have any enquiries about this statement, we can be reached via the details on the [contact us](https://www.comcare.gov.au/about/contact/contact-us) page of this website. Page last reviewed: 04 September 2025 You might also be interested in
    9226d49
  16. first tracked+4094

    First tracked revision.

    07278a5