APS AI Tracker

ACCC

Australian Competition and Consumer Commission

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Tracked since 11 Nov 2025 · 1 change of substance across 2 versions · last changed 2 Mar 2026

What’s changed

How to read this

  1. Tracking begins. The statement says it was first published Feb 2026.

  2. substantive Refreshes its statement for February 2026. It discloses new AI uses including document drafting and task automation, adopts the government policy's definition of AI, and names its Corporate Governance Board as ultimate overseer.

    read by Claude Opus 5.5
    • New uses disclosed: automating routine tasks, editing drafts, generating drafts (except documents subject to administrative review), proactive information seeking for analysis
    • Corporate Governance Board named as having ultimate oversight of AI adoption; working group now supports it
    • New commitment to update the statement if AI is used in any public interaction
    • New claim that AI systems do not make decisions or take actions on their own and that AI use complies with all relevant law
    • AI training now described as mandatory; AI policy described as published
    • Compliance use reframed to detecting non-compliance and anti-competitive conduct
    • AI definition now attributed to the DTA policy rather than the OECD
    • Publication date moved from February 2025 to February 2026
    • 'Humans will be at the centre of all oversight' reworded to 'our people will remain responsible'
    • Stated first-published date: 2025-02 → 2026-02
    Show the words that changed ↓

What the statement says

How to read this

The ACCC uses AI internally for analytics (reviewing large document sets, detecting potentially concerning behaviour) and for workplace productivity, in the corporate, compliance and scientific domains. It does not deploy AI in its direct interaction with the public. Its use is governed by an accountable official, an AI policy with a review and approval pathway, an AI register, an internal working group, risk management and training for all staff. read by Claude Opus 5.5

What it says AI is used for

  • Analytics for insights
  • Workplace productivity
  • Corporate and enabling
  • Compliance and fraud detection
  • Scientific

Public-facing AI: yes, with human review

Safeguards named: risk assessment, human review of outputs, staff training, use-case register, a governance body, an acceptable-use policy

The Standard’s eight elements 8 of 8

  • Intentions behind AI use
  • Use classified by DTA usage pattern or domain
  • Public-facing use addressed
  • Monitoring and protection measures
  • Compliance with the policy
  • Compliance with legislation
  • Date last updated
  • Public contact

What the policy requires Policy v2.0

Accountable official
General Manager of Data and Intelligence
Strategic position on AI
not mentioned
AI use-case register
in place
Staff training
mandatory
Policy version referenced
unspecified version

What the AI Plan asks AI Plan

Chief AI Officer
not mentioned

Dates as of 12 Oct 2026

Review schedule
annually and when the approach changes
Says it was last updated
no date given
Last change we saw
2 Mar 2026
Updated since policy v2.0
yes

Commitments

  • human oversight Humans will be at the centre of all oversight and decision making; decisions remain in human hands
  • will Will honour commitments to public, businesses, government and courts on security, privacy, confidentiality, ethics, legal obligations
  • will Will make risk-based decisions on the use of AI
  • will Will consider potential impacts on the public, including businesses, for all internal AI uses
  • will Will review statement at least yearly, on significant change, or when new factors affect accuracy

The statement

How to read this

The ACCC uses artificial intelligence (AI) in a safe and responsible way. We believe it will contribute to the effective and efficient delivery of our objectives to benefit the Australian community.

In considering AI, we have adopted the definition of AI used in the Policy for the responsible use of AI in government: Also appears in 1 other agency AER

We are committed to building our AI capabilities and exploring how we use AI to support the ACCC’s functions in a safe and responsible manner. Our people will remain responsible for all oversight of tasks and decision making. When engaging with or using AI, we will meet our commitments to the public, businesses, government and the courts, including with respect to security, privacy, confidentiality, ethics and other legal obligations. We make risk-based decisions on its use.

We will seek opportunities to:

  • cultivate expertise within the agency to understand the impacts of AI across our regulatory remits
  • inform our identification of threats and harms in markets that we regulate more quickly and accurately
  • enhance our ability to undertake analytics and generate insights
  • improve workplace productivity including through reducing manual processes.

The ACCC usage patterns are:

The ACCC uses AI to produce insights from structured and unstructured materials in the following ways:

  • assisting with reviewing and interrogating large and complex sets of documents or datasets Also appears in 1 other agency AER
  • enhancing pattern detection by predicting and identifying potentially concerning behaviour. Also appears in 1 other agency AER

The ACCC’s use of AI is aimed at improving workplace productivity for staff. This includes:

  • summarising documents, emails, and other content Also appears in 3 other agencies AER AIFS FWC
  • transcribing interviews and preparing meeting notes
  • creating training material for staff Also appears in 1 other agency AER
  • proactively seeking and retrieving information for analysis Also appears in 1 other agency AER
  • editing or refining drafts of documents Also appears in 1 other agency AER
  • generating drafts of documents, except those subject to administrative review. Also appears in 1 other agency AER

We are exploring a range of AI driven innovations and tools, to make sure we continuously improve our efficiency and effectiveness. Also appears in 1 other agency AER

The domains used for AI applications focuses on the following areas: Also appears in 1 other agency AER

  • corporate and enabling - to support functions by automating processes, optimising resource allocation and improving operational efficiency. Also appears in 1 other agency AER
  • compliance and fraud detection - to assist with identifying patterns in records to help detect non-compliance with our laws or anti-competitive conduct.
  • scientific - to enhance the processing of complex datasets, to predict outcomes and to enhance monitoring functions. Also appears in 1 other agency AER

Public interaction and impact Also appears in 14 other agencies ABS ACQSC AER AIC AIFS ALRC ARPANSA ASSEA BOM CCA DCCEEW GBRMPA NHFB WGEA

We do not currently deploy AI as part of the ACCC’s direct interaction with the public, through the Infocentre or ScamWatch.

The ACCC will update this transparency statement if AI is used for any public interactions, including through other communication channels.

For all internal uses of AI, our processes must consider any potential impacts on the community. While AI may be used to help in various tasks, our people will continue to be responsible for oversight and decision making. Also appears in 1 other agency AER

Complying with legislation and regulation Also appears in 1 other agency AER

While we use AI in limited ways to help our staff, our AI systems do not make decisions or take actions on their own. Also appears in 1 other agency AER

Our AI use complies with all relevant legislation and regulations, and we apply strong safeguards to protect personal information. Also appears in 1 other agency AER

We have taken the following steps to monitor the effectiveness of deployed AI systems, and to meet all mandatory requirements of the Policy for responsible use of AI in government (the policy) by: Also appears in 1 other agency AER

  • designating accountability for implementing the policy to the AI accountable official, the ACCC’s General Manager of Data and Intelligence
  • publishing an AI policy that aligns with this policy and includes an established AI review and approval pathway for internal AI use. This includes supporting infrastructure such as an AI register Also appears in 1 other agency AER
  • establishing an internal working group for using AI to support the Corporate Governance Board Also appears in 1 other agency AER
  • considering the potential risks of AI as part of our internal risk management processes Also appears in 1 other agency AER
  • mandating training, supported by internally developed resources, for all ACCC staff regarding the use of AI in our work
  • the publication of this transparency statement. Also appears in 1 other agency AER

The ACCC Corporate Governance Board is our primary corporate governance body and has ultimate oversight for AI adoption across the agency.

This statement was published in February 2026. It will be reviewed and updated:

  • when a significant change is made to the agency’s approach to AI
  • when the ACCC becomes aware of any new factor that materially impacts the statement’s accuracy.

For questions about this statement or for further information on our use of AI, please contact us. Also appears in 1 other agency AER

Statement text © Australian Competition and Consumer Commission. Most agency content is CC BY 4.0; check the original for its terms.

Every version

Every copy the daily scrape saved that differed from the one before, including minor edits. Pick a dot to see the statement as it was then.

  1. substantive +779

    Refreshes its statement for February 2026. It discloses new AI uses including document drafting and task automation, adopts the government policy's definition of AI, and names its Corporate Governance Board as ultimate overseer.

    read by Claude Opus 5.5
    The words that changed
    ## How we intend to use AI The ACCC sees the opportunity to uses artificial intelligence (AI) in a safe and responsible way. We believe it canwill contribute to the effective and efficient delivery of our objectives forto benefit the Australian community, over time. In considering AI, we have adopted the Organisation for Economic Co-operation and Development (OECD) [definition of AI](https://www.oecd.org/en/publications/explanatory-memorandum-on-the-updated-oecd-definition-of-an-ai-system_623da898-en.htmldefinition of AI used in the [Policy for the responsible use of AI in government](https://www.digital.gov.au/ai/ai-in-government-policy): - An AI system is a machine-based system that, for explicit or implicit objectives, infers, from the input it receives, how to generate outputs such as predictions, content, recommendations, or decisions that can influence physical or virtual environments. Different AI systems vary in their levels of autonomy and adaptiveness after deployment. We are committed to building our AI capabilities and exploring ourhow we use of AI to support the ACCC’s functions in a safe and responsible manner. Humans will be at the centre ofOur people will remain responsible for all oversight of tasks and decision making. When engaging with or using AI, we will always honourmeet our commitments to the public, businesses, government and the courts, including with respect to security, privacy, confidentiality, ethics and other legal obligations. We will make risk-based decisions on its use. We will seek opportunities to: - cultivate expertise within the agency to understand the impacts of AI across our regulatory remits - inform our identification of threats and harms in markets that we regulate more quickly and accurately - enhance our ability to undertake analytics and generate insights - improve workplace productivity including through reducing manual processes. ## How we are using AI The ACCC usage patterns are: ### Analytics for insights The ACCC uses AI to produce insights from structured and unstructured materials in the following ways: - assisting with reviewing and interrogating large and complex sets of documents or datasets - enhancing pattern detection by predicting and identifying potentially concerning behaviour. ### Workplace productivity The ACCC’s use of AI is aimed at improving workplace productivity for staff. This includes: - summarising documents, emails, and other content - transcribing interviews and preparing meeting notes - creating training material for staff - assisting staff in efficiently retrieving informationproactively seeking and retrieving information for analysis - automating routine tasks - editing or refining drafts of documents - generating drafts of documents, except those subject to administrative review. We are exploring a range of AI driven innovations and tools, to make sure we continuously improve our efficiency and effectiveness. ## Areas of AI application The domains used for AI applications focuses on the following areas: - **corporate and enabling** - to support functions by automating processes, optimising resource allocation and improving operational efficiency. - **compliance and fraud detection** - to assist with identifying patterns the identification of patterns in records to help complyin records to help detect non-compliance with our laws and regulationsor anti-competitive conduct. - **scientific** - to enhance the processing of complex datasets, to predict outcomes and to enhance monitoring functions. ## Public interaction and impact We do not currently deploy AI as part of the ACCC’s direct interaction with the public, includingthrough the Infocentre and ScamWatchor ScamWatch. The ACCC will update this transparency statement if AI is used for any public interactions, including through other communication channels. For all internal uses of AI, our processes make sure that weust consider any potential impacts on the public, including businessescommunity. While AI may be used to assisthelp in various tasks, oversight and decision making remains in human hands. ## Governance and complianceur people will continue to be responsible for oversight and decision making. ## Complying with legislation and regulation While we use AI in limited ways to help our staff, our AI systems do not make decisions or take actions on their own. Our AI use complies with all relevant legislation and regulations, and we apply strong safeguards to protect personal information. ### Monitoring AI systems We have taken the following steps to monitor the effectiveness of deployed AI systems, and to meet all mandatory requirements of the [Policy for responsible use of AI in government](https://www.digital.gov.au/policy/ai/policy) (the policy) by: - designating accountability for implementing thise policy to anthe AI accountable official, the ACCC’s General Manager of Data and Intelligence - adoptpublishing an AI policy and procedure that reflectsthat aligns with theis policy and includes an established AI review and approval pathway for internal AI use of AI. This includes supporting infrastructure such as an AI register - estanding upblishing an internal working group that provides internal governance on the use of AIfor using AI to support the Corporate Governance Board - considering the potential risks of AI as part of our internal risk management - introduc processes - mandating training, (supported by internally developed resources), for all ACCC staff regarding the use of AI in our work - the publication of this transparency statement. The ACCC Corporate Governance Board is our primary corporate governance body and has ultimate oversight for AI adoption across the agency. ### Review of this statement This statement was published in **February 20256**. It will be reviewed and updated: - at least once a year - when a significant change is made to the agency’s approach to AI - when the ACCC becomes aware of any new factor that materially impacts the statement’s accuracy. ## Contact For questions about this statement or for further information on our use of AI, please [contact us](https://www.accc.gov.au/about-us/contact-us-or-report-an-issue).
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    First tracked version.

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