APS AI Tracker

TEQSA

Tertiary Education Quality and Standards Agency

View the original ↗

Tracked since 11 Nov 2025 · 1 change of substance across 3 versions · last changed 25 Mar 2026

What’s changed

How to read this

  1. Tracking begins. The statement already existed, and doesn’t say when it was first published.

  2. substantive TEQSA rewrote its statement. It now names a Chief AI Officer and an AI Steering Group, discloses AI uses it is considering, and commits to human review of public-facing AI.

    read by Claude Opus 5.5
    • Chief AI Officer appointed and AI Steering Group established (previously the Steering Committee was only planned)
    • Considering Microsoft Copilot analytics, in the corporate and enabling domain and the compliance and fraud detection domain
    • Commits not to use AI for decision-making, or where the public or providers interact with AI or are significantly affected by it without human review
    • New effectiveness monitoring: training completion, productivity, insights and AI incidents
    • Contact changed from the contact-us page to enquiries@teqsa.gov.au
    • Removed: the named Chief Information Officer as accountable official (now an unnamed Accountable Official)
    • Removed: the disclosure of the concluded 2024 Microsoft Copilot trial
    • Removed: the requirement that all staff complete the DTA AI fundamentals training (replaced by mandatory AI training overseen by the Steering Group)
    • Removed: the annual review commitment and the first-published date
    • Last updated date changed to 25 Mar 2026
    • Commitment dropped (will not): Has not authorised AI use in service delivery, including regulatory function or decision-making processes
    • Commitment dropped (will): Statement will be reviewed annually or when significant change is made to AI approach
    • Strategic position on AI: planned → not mentioned
    • Chief AI Officer: not mentioned → in place
    • Commitment: no public-facing AI without a human added
    • Intentions behind AI use added
    • Legislative compliance statement added
    • Monitoring and protection measures added
    • New commitment (human oversight): Not considering AI use where public or providers interact with or are significantly impacted without human review
    • New commitment (will not): Not considering adoption of AI for decision-making purposes
    • New commitment (will): Any AI use will follow the requirements of the DTA's Policy for the responsible use of AI in government
    • New commitment (will): Will monitor training completion, productivity impacts, AI insights and AI incidents, updating governance accordingly
    • New commitment (will): Will only use AI in accordance with applicable legislation, frameworks, policies and best practice
    • New commitment (will): Will only use AI where assessed and found to be safe, ethical and effective
    • Policy compliance statement added
    • Safeguard added: incident or concern reporting
    • Safeguard added: risk assessment
    • Commitment kept (will): An AI Steering Committee will be established to develop an overarching agency approach to AI
    • Review cadence: annual and on change → not stated
    • Stated first-published date: 2025-03 → —
    • Stated last-updated date: 2025-03-25 → 2026-03-25
    Show the words that changed ↓

What the statement says

How to read this

TEQSA says it currently uses only the limited AI features of Microsoft productivity tools, and is considering Microsoft Copilot analytics for corporate and compliance work, but not for decision-making or unreviewed public-facing use. An AI Steering Group, an Accountable Official and a Chief AI Officer oversee its AI use. It says it will monitor mandatory training completion, productivity impacts and AI incidents. read by Claude Opus 5.5

What it says AI is used for

  • Workplace productivity

Public-facing AI: none commits to a human intermediary

Safeguards named: risk assessment, staff training, a governance body, incident or concern reporting

The Standard’s eight elements 8 of 8

  • Intentions behind AI use
  • Use classified by DTA usage pattern or domain
  • Public-facing use addressed
  • Monitoring and protection measures
  • Compliance with the policy
  • Compliance with legislation
  • Date last updated
  • Public contact

What the policy requires Policy v2.0

Accountable official
designated
Strategic position on AI
not mentioned
AI use-case register
not mentioned
Staff training
mandatory
Policy version referenced
unspecified version

What the AI Plan asks AI Plan

Chief AI Officer
in place

Dates as of 12 Oct 2026

Review schedule
not stated
Says it was last updated
25 Mar 2026
Last change we saw
25 Mar 2026
Updated since policy v2.0
yes
Annual review
stated date within the last year

Commitments

  • will not Not considering adoption of AI for decision-making purposes
  • human oversight Not considering AI use where public or providers interact with or are significantly impacted without human review
  • will All staff will be required to undertake the DTA's AI fundamentals training modules
  • will Any AI use will follow the requirements of the DTA's Policy for the responsible use of AI in government
  • will Will only use AI where assessed and found to be safe, ethical and effective
  • will Will only use AI in accordance with applicable legislation, frameworks, policies and best practice
  • will Will monitor training completion, productivity impacts, AI insights and AI incidents, updating governance accordingly

The statement

How to read this

Artificial Intelligence (AI) transparency statement Also appears in 18 other agencies AASB ACIAR AFP AFSA ARPC AUASB BOM DFAT DSS DVA EDUCATION FINANCE HSRA NAA NLA PC PSR SIA

TEQSA is committed to the safe and responsible use of artificial intelligence (AI). TEQSA acknowledges the opportunities AI offers to improve productivity and is committed to using AI in a manner that is accountable, transparent and maintains public confidence in our agency.

When considering the use of AI TEQSA will ensure any use follows the requirements of the Digital Transformation Agency’s Policy for the responsible use of AI in government.

Why TEQSA is considering the adoption of AI

TEQSA is considering using AI to enhance its ability to efficiently protect student interests and uphold the reputation of Australia's higher education sector.

How we use and are considering using AI

TEQSA will only use AI where it has been assessed and found to be safe, ethical and effective. Any risks associated with the use of AI will be assessed and managed in accordance with TEQSA’s broader risk framework and whole-of-government policies. TEQSA currently uses the limited AI capabilities of Microsoft productivity tools.

TEQSA is considering using Microsoft Copilot analytics functionality for insights and workplace productivity. The domains TEQSA is considering the use of AI in are corporate and enabling, and compliance and fraud detection.

TEQSA is not considering the adoption of AI for decision-making purposes. TEQSA is not considering the use of AI in a manner where a member of the public or a higher education provider would directly interact with, or be significantly impacted by, AI or its outputs without human review.

How TEQSA will monitor the effectiveness of our AI use

  • our staff completion rates for mandatory AI training
  • productivity impacts of AI use
  • data and analytical insights generated by AI use
  • the nature, circumstance and impacts of any AI incidents.

Based on the monitoring of AI effectiveness TEQSA will update its governance processes, guidance, policies and training to ensure AI use remains proportionate, safe and beneficial.

We have established governance processes and forums to assess and review the use of AI. These include the establishment of an AI Steering Group (AISG) and appointment of an Accountable Official and a Chief AI Officer to oversee how TEQSA implements and uses AI. The functions of the AISG include:

  • promoting safe and responsible use of AI
  • overseeing the development of TEQSA’s AI policies and processes
  • setting-up and overseeing AI initiatives and pilots
  • developing pathways for staff, service providers and other stakeholders to report AI use concerns or incidents
  • overseeing development and implementation of mandatory AI capability training for all staff.

TEQSA will only use AI when doing so is in accordance with applicable legislation, frameworks, policies and best practice. Any AI initiatives will align with the APS values, and TEQSA delivery of public value.

Who to contact about TEQSA’s statement

For any questions regarding this statement, or for more information about how TEQSA uses AI, please email enquiries@teqsa.gov.au.

Statement text © Tertiary Education Quality and Standards Agency. Most agency content is CC BY 4.0; check the original for its terms.

Every version

Every copy the daily scrape saved that differed from the one before, including minor edits. Pick a dot to see the statement as it was then.

  1. substantive +1829

    TEQSA rewrote its statement. It now names a Chief AI Officer and an AI Steering Group, discloses AI uses it is considering, and commits to human review of public-facing AI.

    read by Claude Opus 5.5
    The words that changed
    # Artificial Intelligence (AI) transparency statement TEQSA acknowledgesis committed to the safe and responsible use of artificial intelligence (AI). TEQSA acknowledges the opportunities AI offers to improve productivity and is committed to using AI in a manner that is accountable, transparent and maintains public confidence in our agency. ## TEQSA’s approach to AI When considering the use of AI TEQSA will ensure any use follows the requirements of the Digital Transformation Agency’s [_Policy for the responsible use of Artificial Intelligence (AI)I in government_](https://www.digital.gov.au/policy/ai/policy) that sets the approach for the use of AI by government. ## How TEQSA uses AI TEQSA participated in a short Microsoft Copilot trial in 2024, which has now concluded. TEQSA uses MS productivity tools’ limited AI capabiliai/ai-in-government-policy). ## Why TEQSA is considering the adoption of AI TEQSA is considering using AI to enhance its ability to efficiently protect student interests and uphold the reputation of Australia's higher education sector. ## How we use and are considering using AI TEQSA will only use AI where it has been assessed and found to be safe, ethical and effective. Any risks associated with the use of AI will be assessed and managed in accordance with TEQSA’s broader risk framework and whole-of-government policies. TEQSA currently uses the limited AI capabilities of Microsoft productivity tools. TEQSA is considering using Microsoft Copilot analytiecs but has not authorised the use of AI in service delivery including our regulatory function or decision-making processes. ## Training and assistance All TEQSA staff will be required to undertake the DTA’s AI fundamentals training modules to raise awareness and develop basic understanding of AI. ## Accountable officials The Chief Information Officer is designated as the accountable official for TEQSA. An AI Steering Committee will be established to develop an overarching agency approach to AI and assess the opportunities and risks in using AI within the agency. ## Statement review and updates This AI transparency statement was first published in March 2025. This statement will be reviewed annually, or when significant change is made to our apfunctionality for insights and workplace productivity. The domains TEQSA is considering the use of AI in are corporate and enabling, and compliance and fraud detection. TEQSA is not considering the adoption of AI for decision-making purposes. TEQSA is not considering the use of AI in a manner where a member of the public or a higher education provider would directly interact with, or be significantly impacted by, AI or its outputs without human review. ## How TEQSA will monitor the effectiveness of our AI use TEQSA will monitor: - our staff completion rates for mandatory AI training - productivity impacts of AI use - data and analytical insights generated by AI use - the nature, circumstance and impacts of any AI incidents. Based on the monitoring of AI effectiveness TEQSA will update its governance processes, guidance, policies and training to ensure AI use remains proportionate, safe and beneficial. ## Governance We have established governance processes and forums to assess and review the use of AI. These include the establishment of an AI Steering Group (AISG) and appointment of an Accountable Official and a Chief AI Officer to oversee how TEQSA implements and uses AI. The functions of the AISG include: - promoting safe and responsible use of AI - overseeing the development of TEQSA’s AI policies and processes - setting-up and overseeing AI initiatives and pilots - developing pathways for staff, service providers and other stakeholders to report AI use concerns or incidents - overseeing development and implementation of mandatory AI capability training for all staff. ## Compliance TEQSA will only use AI when doing so is in accordance with applicable legislation, frameworks, policies and best proach to AI. ## Contact information If you have any enquiriestice. Any AI initiatives will align with the APS values, and TEQSA delivery of public value. ## Who to contact about thiTEQSA’s statement, we can be reached via the details on the [contact us](https://www.teqsa.gov.au/about-us/contact-us "Contact us") page of this website For any questions regarding this statement, or for more information about how TEQSA uses AI, please email [enquiries@teqsa.gov.au](mailto:enquiries@teqsa.gov.au). ###### Last updated: 25 Mar 20256
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  2. noise -1871

    TEQSA's statement is unchanged; the only difference is that breadcrumb and sidebar navigation have dropped out of the capture.

    read by Claude Opus 5.5
    The words that changed
    ## Breadcrumb 1. [ ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Home.png) ](https://www.teqsa.gov.au/) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [About us](https://www.teqsa.gov.au/about-us) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [Reporting and accountabil...](https://www.teqsa.gov.au/about-us/reporting-and-accountability) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) Artificial Intelligence (AI) transparency statement ##### Reporting and accountability \_\_ - [Annual report](https://www.teqsa.gov.au/about-us/reporting-and-accountability/annual-report) - [Corporate plan](https://www.teqsa.gov.au/about-us/reporting-and-accountability/corporate-plan) - [Freedom of information and disclosure log](https://www.teqsa.gov.au/about-us/reporting-and-accountability/freedom-information-and-disclosure-log) - [Gifts and benefits](https://www.teqsa.gov.au/about-us/reporting-and-accountability/gifts-and-benefits) - [Privacy](https://www.teqsa.gov.au/about-us/reporting-and-accountability/privacy) - [Financial reporting](https://www.teqsa.gov.au/about-us/reporting-and-accountability/financial-reporting) - [Information publication scheme agency plan](https://www.teqsa.gov.au/about-us/reporting-and-accountability/information-publication-scheme-agency-plan) - [Public interest disclosures](https://www.teqsa.gov.au/about-us/reporting-and-accountability/public-interest-disclosures) - ![](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [AI transparency statement](https://www.teqsa.gov.au/about-us/reporting-and-accountability/ai-transparency-statement) # Artificial Intelligence (AI) transparency statement TEQSA acknowledges the Digital Transformation Agency’s [_Policy for the responsible use of Artificial Intelligence (AI) in government_](https://www.digital.gov.au/policy/ai/policy) that sets the approach for the use of AI by government. ## How TEQSA uses AI TEQSA participated in a short Microsoft Copilot trial in 2024, which has now concluded. TEQSA uses MS productivity tools’ limited AI capabilities but has not authorised the use of AI in service delivery including our regulatory function or decision-making processes. ## Training and assistance All TEQSA staff will be required to undertake the DTA’s AI fundamentals training modules to raise awareness and develop basic understanding of AI. ## Accountable officials The Chief Information Officer is designated as the accountable official for TEQSA. An AI Steering Committee will be established to develop an overarching agency approach to AI and assess the opportunities and risks in using AI within the agency. ## Statement review and updates This AI transparency statement was first published in March 2025. This statement will be reviewed annually, or when significant change is made to our approach to AI. ## Contact information If you have any enquiries about this statement, we can be reached via the details on the [contact us](https://www.teqsa.gov.au/about-us/contact-us "Contact us") page of this website. ###### Last updated: 25 Mar 2025
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  3. first tracked +3345

    First tracked version.

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