APS AI Tracker

TEQSA

Tertiary Education Quality and Standards Agency

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Tracked since 11 Nov 2025 · 3 revisions (2 changes) · last change 25 Mar 2026

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Artificial Intelligence (AI) transparency statementAlso appears in 18 other agenciesAASBACIARAFPAFSAARPCAUASBBOMDFATDSSDVAEDUCATIONFINANCEHSRANAANLAPCPSRSIA

TEQSA is committed to the safe and responsible use of artificial intelligence (AI). TEQSA acknowledges the opportunities AI offers to improve productivity and is committed to using AI in a manner that is accountable, transparent and maintains public confidence in our agency.

When considering the use of AI TEQSA will ensure any use follows the requirements of the Digital Transformation Agency’s Policy for the responsible use of AI in government.

Why TEQSA is considering the adoption of AI

TEQSA is considering using AI to enhance its ability to efficiently protect student interests and uphold the reputation of Australia's higher education sector.

How we use and are considering using AI

TEQSA will only use AI where it has been assessed and found to be safe, ethical and effective. Any risks associated with the use of AI will be assessed and managed in accordance with TEQSA’s broader risk framework and whole-of-government policies. TEQSA currently uses the limited AI capabilities of Microsoft productivity tools.

TEQSA is considering using Microsoft Copilot analytics functionality for insights and workplace productivity. The domains TEQSA is considering the use of AI in are corporate and enabling, and compliance and fraud detection.

TEQSA is not considering the adoption of AI for decision-making purposes. TEQSA is not considering the use of AI in a manner where a member of the public or a higher education provider would directly interact with, or be significantly impacted by, AI or its outputs without human review.

How TEQSA will monitor the effectiveness of our AI use

  • our staff completion rates for mandatory AI training
  • productivity impacts of AI use
  • data and analytical insights generated by AI use
  • the nature, circumstance and impacts of any AI incidents.

Based on the monitoring of AI effectiveness TEQSA will update its governance processes, guidance, policies and training to ensure AI use remains proportionate, safe and beneficial.

We have established governance processes and forums to assess and review the use of AI. These include the establishment of an AI Steering Group (AISG) and appointment of an Accountable Official and a Chief AI Officer to oversee how TEQSA implements and uses AI. The functions of the AISG include:

  • promoting safe and responsible use of AI
  • overseeing the development of TEQSA’s AI policies and processes
  • setting-up and overseeing AI initiatives and pilots
  • developing pathways for staff, service providers and other stakeholders to report AI use concerns or incidents
  • overseeing development and implementation of mandatory AI capability training for all staff.

TEQSA will only use AI when doing so is in accordance with applicable legislation, frameworks, policies and best practice. Any AI initiatives will align with the APS values, and TEQSA delivery of public value.

Who to contact about TEQSA’s statement

For any questions regarding this statement, or for more information about how TEQSA uses AI, please email enquiries@teqsa.gov.au.

Statement text © Tertiary Education Quality and Standards Agency, reproduced for transparency tracking (most agency content is CC BY 4.0 — check the original for specifics).

Revision history

  1. updated+1829
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    # Artificial Intelligence (AI) transparency statement TEQSA acknowledgesis committed to the safe and responsible use of artificial intelligence (AI). TEQSA acknowledges the opportunities AI offers to improve productivity and is committed to using AI in a manner that is accountable, transparent and maintains public confidence in our agency. ## TEQSA’s approach to AI When considering the use of AI TEQSA will ensure any use follows the requirements of the Digital Transformation Agency’s [_Policy for the responsible use of Artificial Intelligence (AI)I in government_](https://www.digital.gov.au/policy/ai/policy) that sets the approach for the use of AI by government. ## How TEQSA uses AI TEQSA participated in a short Microsoft Copilot trial in 2024, which has now concluded. TEQSA uses MS productivity tools’ limited AI capabiliai/ai-in-government-policy). ## Why TEQSA is considering the adoption of AI TEQSA is considering using AI to enhance its ability to efficiently protect student interests and uphold the reputation of Australia's higher education sector. ## How we use and are considering using AI TEQSA will only use AI where it has been assessed and found to be safe, ethical and effective. Any risks associated with the use of AI will be assessed and managed in accordance with TEQSA’s broader risk framework and whole-of-government policies. TEQSA currently uses the limited AI capabilities of Microsoft productivity tools. TEQSA is considering using Microsoft Copilot analytiecs but has not authorised the use of AI in service delivery including our regulatory function or decision-making processes. ## Training and assistance All TEQSA staff will be required to undertake the DTA’s AI fundamentals training modules to raise awareness and develop basic understanding of AI. ## Accountable officials The Chief Information Officer is designated as the accountable official for TEQSA. An AI Steering Committee will be established to develop an overarching agency approach to AI and assess the opportunities and risks in using AI within the agency. ## Statement review and updates This AI transparency statement was first published in March 2025. This statement will be reviewed annually, or when significant change is made to our apfunctionality for insights and workplace productivity. The domains TEQSA is considering the use of AI in are corporate and enabling, and compliance and fraud detection. TEQSA is not considering the adoption of AI for decision-making purposes. TEQSA is not considering the use of AI in a manner where a member of the public or a higher education provider would directly interact with, or be significantly impacted by, AI or its outputs without human review. ## How TEQSA will monitor the effectiveness of our AI use TEQSA will monitor: - our staff completion rates for mandatory AI training - productivity impacts of AI use - data and analytical insights generated by AI use - the nature, circumstance and impacts of any AI incidents. Based on the monitoring of AI effectiveness TEQSA will update its governance processes, guidance, policies and training to ensure AI use remains proportionate, safe and beneficial. ## Governance We have established governance processes and forums to assess and review the use of AI. These include the establishment of an AI Steering Group (AISG) and appointment of an Accountable Official and a Chief AI Officer to oversee how TEQSA implements and uses AI. The functions of the AISG include: - promoting safe and responsible use of AI - overseeing the development of TEQSA’s AI policies and processes - setting-up and overseeing AI initiatives and pilots - developing pathways for staff, service providers and other stakeholders to report AI use concerns or incidents - overseeing development and implementation of mandatory AI capability training for all staff. ## Compliance TEQSA will only use AI when doing so is in accordance with applicable legislation, frameworks, policies and best proach to AI. ## Contact information If you have any enquiriestice. Any AI initiatives will align with the APS values, and TEQSA delivery of public value. ## Who to contact about thiTEQSA’s statement, we can be reached via the details on the [contact us](https://www.teqsa.gov.au/about-us/contact-us "Contact us") page of this website For any questions regarding this statement, or for more information about how TEQSA uses AI, please email [enquiries@teqsa.gov.au](mailto:enquiries@teqsa.gov.au). ###### Last updated: 25 Mar 20256
  2. updated-1871
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    ## Breadcrumb 1. [ ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Home.png) ](https://www.teqsa.gov.au/) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [About us](https://www.teqsa.gov.au/about-us) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [Reporting and accountabil...](https://www.teqsa.gov.au/about-us/reporting-and-accountability) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) Artificial Intelligence (AI) transparency statement ##### Reporting and accountability \_\_ - [Annual report](https://www.teqsa.gov.au/about-us/reporting-and-accountability/annual-report) - [Corporate plan](https://www.teqsa.gov.au/about-us/reporting-and-accountability/corporate-plan) - [Freedom of information and disclosure log](https://www.teqsa.gov.au/about-us/reporting-and-accountability/freedom-information-and-disclosure-log) - [Gifts and benefits](https://www.teqsa.gov.au/about-us/reporting-and-accountability/gifts-and-benefits) - [Privacy](https://www.teqsa.gov.au/about-us/reporting-and-accountability/privacy) - [Financial reporting](https://www.teqsa.gov.au/about-us/reporting-and-accountability/financial-reporting) - [Information publication scheme agency plan](https://www.teqsa.gov.au/about-us/reporting-and-accountability/information-publication-scheme-agency-plan) - [Public interest disclosures](https://www.teqsa.gov.au/about-us/reporting-and-accountability/public-interest-disclosures) - ![](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [AI transparency statement](https://www.teqsa.gov.au/about-us/reporting-and-accountability/ai-transparency-statement) # Artificial Intelligence (AI) transparency statement TEQSA acknowledges the Digital Transformation Agency’s [_Policy for the responsible use of Artificial Intelligence (AI) in government_](https://www.digital.gov.au/policy/ai/policy) that sets the approach for the use of AI by government. ## How TEQSA uses AI TEQSA participated in a short Microsoft Copilot trial in 2024, which has now concluded. TEQSA uses MS productivity tools’ limited AI capabilities but has not authorised the use of AI in service delivery including our regulatory function or decision-making processes. ## Training and assistance All TEQSA staff will be required to undertake the DTA’s AI fundamentals training modules to raise awareness and develop basic understanding of AI. ## Accountable officials The Chief Information Officer is designated as the accountable official for TEQSA. An AI Steering Committee will be established to develop an overarching agency approach to AI and assess the opportunities and risks in using AI within the agency. ## Statement review and updates This AI transparency statement was first published in March 2025. This statement will be reviewed annually, or when significant change is made to our approach to AI. ## Contact information If you have any enquiries about this statement, we can be reached via the details on the [contact us](https://www.teqsa.gov.au/about-us/contact-us "Contact us") page of this website. ###### Last updated: 25 Mar 2025
  3. first tracked+3345

    First tracked revision.