APS AI Tracker

TEQSA

Tertiary Education Quality and Standards Agency

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Tracked since 11 Nov 2025 · 1 change of substance across 3 captures · last changed 25 Mar 2026

The story so far

How to read this

  1. Tracking begins. The statement itself says it was first published Mar 2025.

  2. substantive TEQSA rewrites its statement: appoints a Chief AI Officer, stands up an AI Steering Group, flags Copilot analytics, adds monitoring measures and a new contact email.

    read by Claude Opus 5
    • Chief AI Officer appointed alongside the Accountable Official (previously the CIO alone)
    • AI Steering Group now established, with listed functions, rather than merely planned
    • New commitment: no AI for decision-making, and no public or provider interaction with or significant impact from AI outputs without human review
    • Discloses it is considering Microsoft Copilot analytics for productivity insights, in corporate/enabling and compliance and fraud detection domains
    • Adds monitoring measures: training completion, productivity impacts, analytical insights and AI incidents
    • Contact changed from the general 'contact us' page to enquiries@teqsa.gov.au
    • Removed: reference to the concluded 2024 Microsoft Copilot trial
    • Removed: statement that AI is not authorised in service delivery, including the regulatory function
    • Removed: annual review commitment and first-published date
    • Removed: requirement that all staff complete the DTA's AI fundamentals training (replaced by TEQSA-run mandatory training)
    • Commitment dropped (will not): Has not authorised use of AI in service delivery, including regulatory function or decision-making processes
    • Commitment dropped (will): An AI Steering Committee will be established to develop agency approach and assess risks
    • Commitment dropped (will): Statement reviewed annually, or when significant change is made to our approach to AI
    • Commitment: no public-facing AI without a human added
    • Chief AI Officer: not mentioned → in place
    • New commitment (human oversight): Not considering AI where public or providers directly interact with or are significantly impacted without human review
    • New commitment (will not): Not considering adoption of AI for decision-making purposes
    • New commitment (will): Will only use AI where assessed and found to be safe, ethical and effective
    • Safeguard added: governance body
    • Safeguard added: human review of outputs
    • Safeguard added: incident or concern reporting
    • Safeguard added: risk assessment
    • Intentions behind AI use added
    • Legislative compliance statement added
    • Monitoring and protection measures added
    • Policy compliance statement added
    • Review cadence: annual and on change → not stated
    • Stated last-updated date: 2025-03-25 → 2026-03-25
    Show the words that changed ↓

What the statement says

How to read this

TEQSA says it currently uses only the limited AI capabilities of Microsoft productivity tools and is considering Copilot analytics for insights and productivity in corporate and enabling and compliance and fraud detection domains, but not for decision-making. It has established an AI Steering Group and appointed an Accountable Official and Chief AI Officer, with mandatory AI training and monitoring of completion, productivity and incidents. read by Claude Opus 5

What it says AI is used for

  • Workplace productivity

Public-facing AI: nonecommits to a human intermediary

Safeguards named: staff training, risk assessment, a governance body, incident or concern reporting, human review of outputs

Against the Standard 8/8

  • Intentions behind AI use
  • Use classified by DTA usage pattern or domain
  • Public-facing use addressed
  • Monitoring and protection measures
  • Compliance with the policy
  • Compliance with legislation
  • Date last updated
  • Public contact

What the policy requiresPolicy v2.0

Accountable official
designated
Strategic position on AI
planned
AI use-case register
not mentioned
Staff training
mandatory
Policy version referenced
unspecified version

What the AI Plan asksAI Plan

Chief AI Officer
in place

Currency as of 29 Aug 2026

Review cadence
not stated
Says it was last updated
25 Mar 2026
Last change we observed
25 Mar 2026
Updated since policy 2.0
yes
Annual review
within a year of its own date

Commitments

  • will notNot considering adoption of AI for decision-making purposes
  • human oversightNot considering AI where public or providers directly interact with or are significantly impacted without human review
  • willAll staff required to undertake mandatory AI capability training
  • willWill only use AI where assessed and found to be safe, ethical and effective

The statement

How to read this

Artificial Intelligence (AI) transparency statementAlso appears in 18 other agenciesAASBACIARAFPAFSAARPCAUASBBOMDFATDSSDVAEDUCATIONFINANCEHSRANAANLAPCPSRSIA

TEQSA is committed to the safe and responsible use of artificial intelligence (AI). TEQSA acknowledges the opportunities AI offers to improve productivity and is committed to using AI in a manner that is accountable, transparent and maintains public confidence in our agency.

When considering the use of AI TEQSA will ensure any use follows the requirements of the Digital Transformation Agency’s Policy for the responsible use of AI in government.

Why TEQSA is considering the adoption of AI

TEQSA is considering using AI to enhance its ability to efficiently protect student interests and uphold the reputation of Australia's higher education sector.

How we use and are considering using AI

TEQSA will only use AI where it has been assessed and found to be safe, ethical and effective. Any risks associated with the use of AI will be assessed and managed in accordance with TEQSA’s broader risk framework and whole-of-government policies. TEQSA currently uses the limited AI capabilities of Microsoft productivity tools.

TEQSA is considering using Microsoft Copilot analytics functionality for insights and workplace productivity. The domains TEQSA is considering the use of AI in are corporate and enabling, and compliance and fraud detection.

TEQSA is not considering the adoption of AI for decision-making purposes. TEQSA is not considering the use of AI in a manner where a member of the public or a higher education provider would directly interact with, or be significantly impacted by, AI or its outputs without human review.

How TEQSA will monitor the effectiveness of our AI use

  • our staff completion rates for mandatory AI training
  • productivity impacts of AI use
  • data and analytical insights generated by AI use
  • the nature, circumstance and impacts of any AI incidents.

Based on the monitoring of AI effectiveness TEQSA will update its governance processes, guidance, policies and training to ensure AI use remains proportionate, safe and beneficial.

We have established governance processes and forums to assess and review the use of AI. These include the establishment of an AI Steering Group (AISG) and appointment of an Accountable Official and a Chief AI Officer to oversee how TEQSA implements and uses AI. The functions of the AISG include:

  • promoting safe and responsible use of AI
  • overseeing the development of TEQSA’s AI policies and processes
  • setting-up and overseeing AI initiatives and pilots
  • developing pathways for staff, service providers and other stakeholders to report AI use concerns or incidents
  • overseeing development and implementation of mandatory AI capability training for all staff.

TEQSA will only use AI when doing so is in accordance with applicable legislation, frameworks, policies and best practice. Any AI initiatives will align with the APS values, and TEQSA delivery of public value.

Who to contact about TEQSA’s statement

For any questions regarding this statement, or for more information about how TEQSA uses AI, please email enquiries@teqsa.gov.au.

Statement text © Tertiary Education Quality and Standards Agency, reproduced for transparency tracking (most agency content is CC BY 4.0 — check the original for specifics).

Every revision

Every capture the daily scrape recorded that differed from the last, including edits with no change of substance. Pick a dot to view the statement as it stood at that capture.

  1. substantive+1829

    TEQSA rewrites its statement: appoints a Chief AI Officer, stands up an AI Steering Group, flags Copilot analytics, adds monitoring measures and a new contact email.

    read by Claude Opus 5
    View diff
    # Artificial Intelligence (AI) transparency statement TEQSA acknowledgesis committed to the safe and responsible use of artificial intelligence (AI). TEQSA acknowledges the opportunities AI offers to improve productivity and is committed to using AI in a manner that is accountable, transparent and maintains public confidence in our agency. ## TEQSA’s approach to AI When considering the use of AI TEQSA will ensure any use follows the requirements of the Digital Transformation Agency’s [_Policy for the responsible use of Artificial Intelligence (AI)I in government_](https://www.digital.gov.au/policy/ai/policy) that sets the approach for the use of AI by government. ## How TEQSA uses AI TEQSA participated in a short Microsoft Copilot trial in 2024, which has now concluded. TEQSA uses MS productivity tools’ limited AI capabiliai/ai-in-government-policy). ## Why TEQSA is considering the adoption of AI TEQSA is considering using AI to enhance its ability to efficiently protect student interests and uphold the reputation of Australia's higher education sector. ## How we use and are considering using AI TEQSA will only use AI where it has been assessed and found to be safe, ethical and effective. Any risks associated with the use of AI will be assessed and managed in accordance with TEQSA’s broader risk framework and whole-of-government policies. TEQSA currently uses the limited AI capabilities of Microsoft productivity tools. TEQSA is considering using Microsoft Copilot analytiecs but has not authorised the use of AI in service delivery including our regulatory function or decision-making processes. ## Training and assistance All TEQSA staff will be required to undertake the DTA’s AI fundamentals training modules to raise awareness and develop basic understanding of AI. ## Accountable officials The Chief Information Officer is designated as the accountable official for TEQSA. An AI Steering Committee will be established to develop an overarching agency approach to AI and assess the opportunities and risks in using AI within the agency. ## Statement review and updates This AI transparency statement was first published in March 2025. This statement will be reviewed annually, or when significant change is made to our apfunctionality for insights and workplace productivity. The domains TEQSA is considering the use of AI in are corporate and enabling, and compliance and fraud detection. TEQSA is not considering the adoption of AI for decision-making purposes. TEQSA is not considering the use of AI in a manner where a member of the public or a higher education provider would directly interact with, or be significantly impacted by, AI or its outputs without human review. ## How TEQSA will monitor the effectiveness of our AI use TEQSA will monitor: - our staff completion rates for mandatory AI training - productivity impacts of AI use - data and analytical insights generated by AI use - the nature, circumstance and impacts of any AI incidents. Based on the monitoring of AI effectiveness TEQSA will update its governance processes, guidance, policies and training to ensure AI use remains proportionate, safe and beneficial. ## Governance We have established governance processes and forums to assess and review the use of AI. These include the establishment of an AI Steering Group (AISG) and appointment of an Accountable Official and a Chief AI Officer to oversee how TEQSA implements and uses AI. The functions of the AISG include: - promoting safe and responsible use of AI - overseeing the development of TEQSA’s AI policies and processes - setting-up and overseeing AI initiatives and pilots - developing pathways for staff, service providers and other stakeholders to report AI use concerns or incidents - overseeing development and implementation of mandatory AI capability training for all staff. ## Compliance TEQSA will only use AI when doing so is in accordance with applicable legislation, frameworks, policies and best proach to AI. ## Contact information If you have any enquiriestice. Any AI initiatives will align with the APS values, and TEQSA delivery of public value. ## Who to contact about thiTEQSA’s statement, we can be reached via the details on the [contact us](https://www.teqsa.gov.au/about-us/contact-us "Contact us") page of this website For any questions regarding this statement, or for more information about how TEQSA uses AI, please email [enquiries@teqsa.gov.au](mailto:enquiries@teqsa.gov.au). ###### Last updated: 25 Mar 20256
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  2. scrape noise-1871

    Only breadcrumb navigation and a sidebar link list dropped from the capture; the statement text itself is unchanged.

    read by Claude Opus 5
    View diff
    ## Breadcrumb 1. [ ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Home.png) ](https://www.teqsa.gov.au/) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [About us](https://www.teqsa.gov.au/about-us) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [Reporting and accountabil...](https://www.teqsa.gov.au/about-us/reporting-and-accountability) 1. ![Home icon link](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) Artificial Intelligence (AI) transparency statement ##### Reporting and accountability \_\_ - [Annual report](https://www.teqsa.gov.au/about-us/reporting-and-accountability/annual-report) - [Corporate plan](https://www.teqsa.gov.au/about-us/reporting-and-accountability/corporate-plan) - [Freedom of information and disclosure log](https://www.teqsa.gov.au/about-us/reporting-and-accountability/freedom-information-and-disclosure-log) - [Gifts and benefits](https://www.teqsa.gov.au/about-us/reporting-and-accountability/gifts-and-benefits) - [Privacy](https://www.teqsa.gov.au/about-us/reporting-and-accountability/privacy) - [Financial reporting](https://www.teqsa.gov.au/about-us/reporting-and-accountability/financial-reporting) - [Information publication scheme agency plan](https://www.teqsa.gov.au/about-us/reporting-and-accountability/information-publication-scheme-agency-plan) - [Public interest disclosures](https://www.teqsa.gov.au/about-us/reporting-and-accountability/public-interest-disclosures) - ![](https://www.teqsa.gov.au/themes/custom/custom/teqsa_bootstrap/images/icons/Search-button.png) [AI transparency statement](https://www.teqsa.gov.au/about-us/reporting-and-accountability/ai-transparency-statement) # Artificial Intelligence (AI) transparency statement TEQSA acknowledges the Digital Transformation Agency’s [_Policy for the responsible use of Artificial Intelligence (AI) in government_](https://www.digital.gov.au/policy/ai/policy) that sets the approach for the use of AI by government. ## How TEQSA uses AI TEQSA participated in a short Microsoft Copilot trial in 2024, which has now concluded. TEQSA uses MS productivity tools’ limited AI capabilities but has not authorised the use of AI in service delivery including our regulatory function or decision-making processes. ## Training and assistance All TEQSA staff will be required to undertake the DTA’s AI fundamentals training modules to raise awareness and develop basic understanding of AI. ## Accountable officials The Chief Information Officer is designated as the accountable official for TEQSA. An AI Steering Committee will be established to develop an overarching agency approach to AI and assess the opportunities and risks in using AI within the agency. ## Statement review and updates This AI transparency statement was first published in March 2025. This statement will be reviewed annually, or when significant change is made to our approach to AI. ## Contact information If you have any enquiries about this statement, we can be reached via the details on the [contact us](https://www.teqsa.gov.au/about-us/contact-us "Contact us") page of this website. ###### Last updated: 25 Mar 2025
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  3. first tracked+3345

    First tracked revision.

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