AGD

Attorney-General's Department

Tracked since 11 Nov 2025 · 1 change of substance across 4 versions · last changed 1 May 2026

What’s changed

How to read this
  1. Tracking begins. The statement already existed, and doesn’t say when it was first published.

  2. substantive Rewrites its statement: names its Chief Information Officer as accountable official plus a Chief AI Officer, discloses cyber-security and research uses, and commits to human oversight without public interaction.

    read by Claude Opus 5.5
    • Names the Chief Information Officer as accountable official and appoints a Chief AI Officer
    • New disclosed use: anomaly detection in system activity for cyber security, with alerts for human review
    • New uses: summarising public reports, research support, simplifying content, analytical support on options and risks
    • New commitment: AI is limited to non-decision-making work, does not directly interact with the public, and outputs get mandatory human review
    • Adds a public interaction and significant impact section saying no deployed system affects individuals without human review
    • Adds risks and mitigations: approved tools only, public AI tools only with public-domain information, mandatory staff training, output verification
    • Adds monitoring and assurance: staff reporting channel, and use may be restricted or paused
    • Future AI use subject to risk assessment and governance approval; statement to be updated if use changes
    • Replaces the AI Assurance Framework with the AI Impact Assessment tool
    • Adds a review due date of 1 November 2026
    • Removed: aims to predict service needs and support evidence-based decisions
    • Removed: categorising documents using predictive analytics
    • Added: Chief AI Officer: not mentioned → in place
    • Added: Commitment: no public-facing AI without a human added
    • Added: New commitment (human oversight): AI outputs potentially impacting the public subject to mandatory human oversight and approval before action
    • Added: New commitment (human oversight): Staff review and verify AI outputs before use; AI does not replace human judgement
    • Added: New commitment (will not): AI use confined to non-decision-making activities and does not directly interact with the public
    • Added: New commitment (will not): Restrict AI use to approved tools; public AI tools only with information already public
    • Added: New commitment (will): Any expansion of AI use subject to risk assessment, governance approval and policy compliance
    • Added: Safeguard added: human review of outputs
    • Added: Safeguard added: incident or concern reporting
    • Added: Staff training: available → mandatory
    • Changed: Public-facing AI use: not addressed → with human review
    Show the words that changed ↓

What the statement says

How to read this

The Attorney-General's Department says it is trialling AI, including generative AI, machine learning, speech recognition, chatbots and computer vision, for internal work: summarising and drafting, classifying documents, analysing sentiment and detecting unusual system activity. It confines AI to non-decision-making uses that do not interact directly with the public, requires human review of outputs, and governs it through governance bodies, the Chief Information Officer as accountable official, a Chief AI Officer, mandatory training and the AI Impact Assessment tool. read by Claude Opus 5.5

What it says AI is used for

  • Analytics for insights
  • Workplace productivity
  • Image processing
  • Service delivery
  • Compliance and fraud detection
  • Policy and legal
  • Corporate and enabling

Public-facing AI: yes, with human review commits to a human intermediary

Safeguards named: a governance body, an acceptable-use policy, staff training, risk assessment, privacy or security controls, human review of outputs, incident or concern reporting

The Standard’s eight elements 8 of 8

  • Found: Intentions behind AI use
  • Found: Use classified by DTA usage pattern or domain
  • Found: Public-facing use addressed
  • Found: Monitoring and protection measures
  • Found: Compliance with the policy
  • Found: Compliance with legislation
  • Found: Date last updated
  • Found: Public contact

What the policy requires Policy v2.0

Accountable official
Chief Information Officer
Strategic position on AI
not mentioned
AI use-case register
not mentioned
Staff training
mandatory
Policy version referenced
unspecified version

What the AI Plan asks AI Plan

Chief AI Officer
in place

Dates as of 12 Oct 2026

Review schedule
annually and when the approach changes
Says it was last updated
1 May 2026
Last change we saw
1 May 2026
Updated since policy v2.0
yes
Annual review
stated date within the last year

Commitments

  • will not AI use confined to non-decision-making activities and does not directly interact with the public
  • will not Restrict AI use to approved tools; public AI tools only with information already public
  • human oversight AI outputs potentially impacting the public subject to mandatory human oversight and approval before action
  • human oversight Staff review and verify AI outputs before use; AI does not replace human judgement
  • will Handle data used in AI systems in accordance with the Privacy Act, PSPF and data protection laws
  • will Review this statement annually, on significant change to AI approach, or when new factors arise
  • will Ensure governance bodies have oversight of all AI projects within the department
  • will Any expansion of AI use subject to risk assessment, governance approval and policy compliance

The statement

How to read this

Attorney-General’s Department Artificial Intelligence Transparency Statement

We are trialling the use of artificial intelligence (AI) to help our staff work more effectively and support the department's responsibilities.

  • summarise and compare information to support policy and legal work
  • draft and refine routine internal content to improve consistency and timeliness
  • classify and manage documents to support records and information management
  • identify patterns and unusual activity in system information to support cyber security and protective practices.

We only use AI where it is appropriate for the task and the information involved. AI supports staff, but it does not replace human judgement – staff remain accountable for decisions and for any content or actions informed by AI.

We are committed to using AI in ways that are transparent, accountable and fair. Our use of AI is confined to non‑decision making activities and does not directly interact with the public. All AI use is subject to governance arrangements and mandatory human oversight.

This transparency statement explains the AI systems we use, how they function and the data they rely on.

This aligns with the Australian Government's Policy for the responsible use of AI in government and the requirements for AI transparency. It also reflects our ongoing commitment to safe and responsible use of AI and innovation. (Template language)

The AI technologies we use include:

We apply these technologies to:

  • automate routine administrative tasks
  • help draft and refine routine, internal and non-sensitive content
  • summarise publicly available reports and synthesise information from multiple sources
  • simplify or clarify content to make it easier to understand
  • support research by identifying publicly available information and relevant references
  • provide analytical support, such as outlining options, risks or considerations
  • automate document classification and categorisation
  • analyse sentiment to understand patterns and trends in large data sets
  • support information security by analysing system activity to detect behaviour that differs from normal usage patterns and generate alerts for human review.

Any expansion of our AI use will be subject to:

  • approval through established governance processes
  • compliance with the Policy for the responsible use of AI in government. Also appears in 1 other agency DPS

We will update this transparency statement if our use of AI changes.

Data privacy and security Also appears in 4 other agencies AUSTRAC CDPP OPC OSI

We are committed to protecting the privacy and security of personal, sensitive and classified information.

We make sure that any data used in AI systems is handled in line with the Privacy Act 1988 (Cth) , the Protective Security Policy Framework and other relevant data protection laws.

We only collect, use and share personal information when necessary and in ways that comply with our privacy policy.

AI governance and oversight Also appears in 3 other agencies CDPP OPC OSI

We have guidance material and rigorous governance processes in place to monitor and oversee the use of AI within the department. This includes:

  • appointing the Chief Information Officer as the accountable official and a Chief AI Officer in line with the Policy for the responsible use of AI in government and AI Plan for the Australian Public Service (Template language)
  • ensuring governance bodies oversee all AI projects
  • developing policies for staff use of AI and information technology systems
  • making AI training available to all staff
  • implementing our Data Governance Framework and Data Strategy, which serve as the foundation for managing and leveraging data effectively within the department
  • maintaining user accreditation under the Data Availability and Transparency Act 2022
  • implementing the Commonwealth's AI Impact Assessment tool.

We monitor AI use through a combination of policy controls, user guidance and ongoing review. This includes:

  • monitoring authorised use of AI tools
  • requiring staff to check outputs for accuracy and appropriateness
  • reviewing AI use as part of broader information and technology governance activities.

Staff can report inappropriate outputs, privacy or security concerns, or unintended disclosure of information. The appropriate areas then investigate these reports.

If issues are identified, we may restrict, correct or pause AI use while we complete a full assessment.

Usage patterns and domains Also appears in 3 other agencies AUSTRAC FWC OPC

This section shows how we classify our AI use and the domains where we apply it. This is in line with the Classification system for AI use under the Policy for the responsible use of AI in government. (Template language)

The following usage patterns describe our use of AI.

We use AI to help analyse large amounts of data and identify patterns or trends that may not be obvious. This can support better understanding of issues, improve planning and inform policy or service delivery.

AI provides insights and summaries only. Staff review and interpret the results before they are used.

We use AI tools to assist staff with everyday tasks such as drafting documents, summarising information and organising work. This improves efficiency and allows staff to focus on more complex or high-value work.

Staff review and edit any AI-generated content before it is used. AI does not replace human judgement.

We use AI to analyse and process images, such as identifying objects, features or patterns in photos or scanned documents. This supports tasks like classification, quality checks, or record management.

Staff check all results to make sure they are accurate and appropriate.

We use AI in the following domains:

Public interaction and significant impact

The Standard for AI transparency statements guidance requires agencies to provide classification details for AI use where the public may directly interact with, or be significantly impacted by, AI or its outputs without human review.

None of our currently deployed AI systems result in direct public interaction or generate outputs that significantly impact an individual without mandatory human review.

Although we use technologies such as generative AI, chatbots and natural language processing across domains including service delivery, these systems are exclusively designed to assist staff with internal processes, analysis and administrative tasks.

All AI outputs and recommendations that could potentially impact a member of the public are subject to mandatory human oversight and approval before any final action or communication takes place.

Our AI use presents risks that include:

  • incorrect or incomplete outputs
  • bias introduced through model training
  • use beyond intended purposes.

We manage these risks through defined controls. These include:

  • restricting AI use to approved tools,
  • only allowing the use of publicly available AI tools with information already in the public domain
  • mandating AI training for staff
  • requiring staff to independently verify AI outputs.

Our guidance makes it clear that AI outputs are not authoritative and any identified issues may lead to corrective action, restrictions or stopping use of the tool.

We regularly review and update our AI policies and practices. This includes keeping up to date with new developments in AI technology, ethics and regulatory requirements.

We strive to improve the transparency, fairness, and effectiveness of our AI use through continuous learning and improvement.

We will review this statement:

  • when we make a significant change to our AI use
  • when new factors affect this statement.

We value feedback and engagement on our use of AI.

If you have questions or concerns, or would like more information about how we use AI, contact us using the departmental contact form.

Due for review: 1 November 2026, or upon significant change

Statement text © Attorney-General's Department. Most agency content is CC BY 4.0; check the original for its terms.

Every version

Every copy the daily scrape saved that differed from the one before, including minor edits. Pick a dot to see the statement as it was then.

  1. noise -2
    The words that changed
    # Attorney-General’s Department Artificial Intelligence Transparency Statement Print ## Introduction We are trialling the use of artificial intelligence (AI) to help our staff work more effectively and support the department's responsibilities.\ We are using AI to: - summarise and compare information to - support policy and legal work - draft and refine routine internal content to improve consistency and timeliness - classify and manage documents to support records and information management - identify patterns and unusual activity in system information to support cyber security and protective practices. We only use AI where it is appropriate for the task and the information involved. AI supports staff, but it does not replace human judgement – staff remain accountable for decisions and for any content or actions informed by AI. We are committed to using AI in ways that are transparent, accountable and fair. Our use of AI is confined to non‑decision making activities and does not directly interact with the public. All AI use is subject to governance arrangements and mandatory human oversight. This transparency statement explains the AI systems we use, how they function and the data they rely on. This aligns with the Australian Government's [ _Policy for the responsible use of AI in government_](https://www.digital.gov.au/policy/ai/policy) and the requirements for AI transparency. It also reflects our ongoing commitment to safe and responsible use of AI and innovation. ## Scope and applications The AI technologies we use include: - generative AI - machine learning - natural language processing - speech recognition - chatbots - computer vision. We apply these technologies to: - automate routine administrative tasks - help draft and refine routine, internal and non-sensitive content - summarise publicly available reports and synthesise information from multiple sources - simplify or clarify content to make it easier to understand - support research by identifying publicly available information and relevant references - provide analytical support, such as outlining options, risks or considerations - automate document classification and categorisation - analyse sentiment to understand patterns and trends in large data sets - support information security by analysing system activity to detect behaviour that differs from normal usage patterns and generate alerts for human review. ### Future use of AI Any expansion of our AI use will be subject to: - risk assessment - approval through established governance processes - compliance with the _Policy for the responsible use of AI in government_. We will update this transparency statement if our use of AI changes. ## Data privacy and security We are committed to protecting the privacy and security of personal, sensitive and classified information. We make sure that any data used in AI systems is handled in line with the [ _Privacy Act 1988_ (Cth) ](https://www.legislation.gov.au/C2004A03712/latest/text), the [ _Protective Security Policy Framework_](https://www.protectivesecurity.gov.au/) and other relevant data protection laws. We only collect, use and share personal information when necessary and in ways that comply with our [privacy policy](https://www.ag.gov.au/about-us/accountability-and-reporting/privacy-policy). ## AI governance and oversight We have guidance material and rigorous governance processes in place to monitor and oversee the use of AI within the department. This includes: - appointing the Chief Information Officer as the accountable official and a Chief AI Officer in line with the _Policy for the responsible use of AI in government_ and AI Plan for the Australian Public Service - ensuring governance bodies oversee all AI projects - developing policies for staff use of AI and information technology systems - making AI training available to all staff - implementing our Data Governance Framework and Data Strategy, which serve as the foundation for managing and leveraging data effectively within the department - maintaining user accreditation under the _Data Availability and Transparency Act 2022_ - implementing the Commonwealth's AI Impact Assessment tool. ## Monitoring and assurance We monitor AI use through a combination of policy controls, user guidance and ongoing review. This includes: - monitoring authorised use of AI tools - requiring staff to check outputs for accuracy and appropriateness - reviewing AI use as part of broader information and technology governance activities. Staff can report inappropriate outputs, privacy or security concerns, or unintended disclosure of information. The appropriate areas then investigate these reports. If issues are identified, we may restrict, correct or pause AI use while we complete a full assessment. ## Usage patterns and domains This section shows how we classify our AI use and the domains where we apply it. This is in line with the [Classification system for AI use ](https://www.digital.gov.au/policy/ai/resources/use-classification) under the _Policy for the responsible use of AI in government._ ### Usage patterns The following usage patterns describe our use of AI. #### Analytics for insights We use AI to help analyse large amounts of data and identify patterns or trends that may not be obvious. This can support better understanding of issues, improve planning and inform policy or service delivery. AI provides insights and summaries only. Staff review and interpret the results before they are used. #### Workplace productivity We use AI tools to assist staff with everyday tasks such as drafting documents, summarising information and organising work. This improves efficiency and allows staff to focus on more complex or high-value work. Staff review and edit any AI-generated content before it is used. AI does not replace human judgement. #### Image processing We use AI to analyse and process images, such as identifying objects, features or patterns in photos or scanned documents. This supports tasks like classification, quality checks, or record management. Staff check all results to make sure they are accurate and appropriate. ### Domains We use AI in the following domains: - service delivery - compliance and fraud detection - policy and legal - corporate and enabling services. ## Public interaction and significant impact The _Standard for AI transparency statements_ guidance requires agencies to provide classification details for AI use where the public may directly interact with, or be significantly impacted by, AI or its outputs without human review. None of our currently deployed AI systems result in direct public interaction or generate outputs that significantly impact an individual without mandatory human review. Although we use technologies such as generative AI, chatbots and natural language processing across domains including service delivery, these systems are exclusively designed to assist staff with internal processes, analysis and administrative tasks. All AI outputs and recommendations that could potentially impact a member of the public are subject to **mandatory human oversight and approval** before any final action or communication takes place. ## Risks and mitigations Our AI use presents risks that include: - incorrect or incomplete outputs - bias introduced through model training - use beyond intended purposes. We manage these risks through defined controls. These include: - restricting AI use to approved tools, - only allowing the use of publicly available AI tools with information already in the public domain - mandating AI training for staff - requiring staff to independently verify AI outputs. Our guidance makes it clear that AI outputs are not authoritative and any identified issues may lead to corrective action, restrictions or stopping use of the tool. ## Continuous improvement We regularly review and update our AI policies and practices. This includes keeping up to date with new developments in AI technology, ethics and regulatory requirements. We strive to improve the transparency, fairness, and effectiveness of our AI use through continuous learning and improvement. We will review this statement: - every year annually - when we make a significant change to our AI use - when new factors affect this statement. ## Contact us We value feedback and engagement on our use of AI. If you have questions or concerns, or would like more information about how we use AI, contact us using the [departmental contact form](https://www.ag.gov.au/about-us/connect-us/contact-us). **Due for review:** 1 November 2026, or upon significant change
    308e8cd
  2. substantive +4359

    Rewrites its statement: names its Chief Information Officer as accountable official plus a Chief AI Officer, discloses cyber-security and research uses, and commits to human oversight without public interaction.

    read by Claude Opus 5.5
    The words that changed
    # Attorney-General’s Department Artificial Intelligence Transparency Statement Print ## Introduction We are trialling the use of Aartificial Iintelligence (AI) as part of the Australian Government’s commitment to harness analytical tools and techniques to: - predict service needs - improve user experience - support evidence-based decisions - gain efficiencies in agency operations. We are committed to ensuring the way we develop, deploy and use AI systems is transparent, accountable and fairto help our staff work more effectively and support the department's responsibilities.\ We are using AI to: - summarise and compare information to - support policy and legal work - draft and refine routine internal content to improve consistency and timeliness - classify and manage documents to support records and information management - identify patterns and unusual activity in system information to support cyber security and protective practices. We only use AI where it is appropriate for the task and the information involved. AI supports staff, but it does not replace human judgement – staff remain accountable for decisions and for any content or actions informed by AI. We are committed to using AI in ways that are transparent, accountable and fair. Our use of AI is confined to non‑decision making activities and does not directly interact with the public. All AI use is subject to governance arrangements and mandatory human oversight. This transparency statement explains the AI systems we use, how they function, and the data they rely on. This aligns with the Australian Government’'s [ _Policy for the responsible use of AI in government_](https://www.digital.gov.au/policy/ai/policy) and the requirements for AI transparency. It is also part ofreflects our ongoing commitment to safe and responsible use of AI and innovation. ## Scope and applications The AI technologies we use include: - generative AI - machine learning - natural language processing - speech recognition - chatbots - computer vision. We apply these technologies to: - automate routine administrative tasks - assist with drafthelp draft and refinge routine, internal and non-sensitive communicntent - summarise publicly available reports and synthesise information from multiple sources - simplify or clarify content to make it easier to understand - support research by identifying publicly available information and relevant references - provide analytical support, such as outlining options, risks or considerations - automate document classification and categorisation - analyse sentiment to understand patterns and trends in large data sets - categorise documents using predictive analyticsupport information security by analysing system activity to detect behaviour that differs from normal usage patterns and generate alerts for human review. ### Future use of AI Any expansion of our AI use will be subject to: - risk assessment - approval through established governance processes - compliance with the _Policy for the responsible use of AI in government_. We will update this transparency statement if our use of AI changes. ## Data privacy and security PWe are committed to protecting the privacy and security of personal, sensitive and classified information is of paramount importance to us. We en. We make sure that any data used in AI systems is handled in accordancline with the [ _Privacy Act 1988_ (Cth) ](https://www.legislation.gov.au/C2004A03712/latest/text), the [ _Protective Security Policy Framework_](https://www.protectivesecurity.gov.au/) and other relevant data protection laws. Personal information is We only collected, used, and shared where personal information when necessary, and in ways that comply with our [privacy policy](https://www.ag.gov.au/about-us/accountability-and-reporting/privacy-policy "Privacy policy"). ## AI governance and oversight We have developed guidance material and implemented rigorous governance processes in place to monitor and oversee the use of AI within the department. This includes: - appointing accountable officialsthe Chief Information Officer as the accountable official and a Chief AI Officer in line with the _Policy for the responsible use of AI in government_ and AI Plan for the Australian Public Service - ensuring governance bodies have oversight ofee all AI projects within the department - developing policies guidingfor staff use of AI and information technology systems - making AI training available to all staff - implementing our Data Governance Framework and Data Strategy, which serve as the foundation for managing and leveraging data effectively within the department - maintaining user accreditation under _the _Data Availability and Transparency Act 2022_ - implementing the Commonwealth’'s AI Assurance Framework. ## Usage patterns and domains The followingImpact Assessment tool. ## Monitoring and assurance We monitor AI use through a combination of policy controls, user guidance and ongoing review. This includes: - monitoring authorised use of AI tools - requiring staff to check outputs for accuracy and appropriateness - reviewing AI use as part of broader information and technology governance activities. Staff can report inappropriate outputs, privacy or security concerns, or unintended disclosure of information. The appropriate areas then investigate these reports. If issues are identified, we may restrict, correct or pause AI use while we complete a full assessment. ## Usage patterns and domains This section shows how we classify our AI use and the domains in whichwhere we apply it, in keep. This is in linge with the [Classification system for AI use ](https://www.digital.gov.au/policy/ai/resources/use-classification) under the _Policy for the responsible use of AI in government._ ### Usage patterns The following usage patterns describe our use of AI: - analytics for insights - workplace productivity - image processing. ### Doma. #### Analytics for insights We use AI to help analyse large amounts of data and identify patterns or trends that may not be obvious. This can support better understanding of issues, improve planning and inform policy or service delivery. AI provides insights and summaries only. Staff review and interpret the results before they are used. #### Workplace productivity We use AI tools to assist staff with everyday tasks such as drafting documents, summarising information and organising work. This improves efficiency and allows staff to focus on more complex or high-value work. Staff review and edit any AI-generated content before it is used. AI does not replace human judgement. #### Image processinsg We apply AI tools across the department in the following domains: - service delivery - compliance and fraud detection - policy and legal - corporate and enabling services. ## Continuous improvement As part of our ongoing commitment to responsible AI, wuse AI to analyse and process images, such as identifying objects, features or patterns in photos or scanned documents. This supports tasks like classification, quality checks, or record management. Staff check all results to make sure they are accurate and appropriate. ### Domains We use AI in the following domains: - service delivery - compliance and fraud detection - policy and legal - corporate and enabling services. ## Public interaction and significant impact The _Standard for AI transparency statements_ guidance requires agencies to provide classification details for AI use where the public may directly interact with, or be significantly impacted by, AI or its outputs without human review. None of our currently deployed AI systems result in direct public interaction or generate outputs that significantly impact an individual without mandatory human review. Although we use technologies such as generative AI, chatbots and natural language processing across domains including service delivery, these systems are exclusively designed to assist staff with internal processes, analysis and administrative tasks. All AI outputs and recommendations that could potentially impact a member of the public are subject to **mandatory human oversight and approval** before any final action or communication takes place. ## Risks and mitigations Our AI use presents risks that include: - incorrect or incomplete outputs - bias introduced through model training - use beyond intended purposes. We manage these risks through defined controls. These include: - restricting AI use to approved tools, - only allowing the use of publicly available AI tools with information already in the public domain - mandating AI training for staff - requiring staff to independently verify AI outputs. Our guidance makes it clear that AI outputs are not authoritative and any identified issues may lead to corrective action, restrictions or stopping use of the tool. ## Continuous improvement We regularly review and update our AI policies and practices. This includes staying informed aboutkeeping up to date with new developments in AI technology, ethics, and regulatory requirements. We strive to improve the transparency, fairness, and effectiveness of our AI systemsuse through continuous learning and adaptationimprovement. We will review this statement: - every year annually, - when we make a significant change to our approach to AI, orAI use - when new factors impaaffect this statement. ## Contact information We are committed to engaging with stakeholders and providing opportunities for feedbackus We value feedback and engagement on our use of AI systems. If you have questions, or concerns, or would like more information about how we use AI, please [contact us using the [departmental contact usform](https://www.ag.gov.au/about-us/connect-us/contact-us "Contact us").). **Due for review:** 1 November 2026, or upon significant change
    b6b96f1
  3. noise -6915

    No change to the statement itself: the scraper no longer captures the site's breadcrumb trail and "About us" navigation menu.

    read by Claude Opus 5.5
    The words that changed
    # Attorney-General’s Department Artificial Intelligence Transparency Statement You are here 1. [Home](https://www.ag.gov.au/) 1. [About us](https://www.ag.gov.au/about-us) 1. [Accountability and reporting](https://www.ag.gov.au/about-us/accountability-and-reporting) 1. Attorney-General’s Department Artificial Intelligence Transparency Statement Print In this section ## [About us](https://www.ag.gov.au/about-us) - [What we do](https://www.ag.gov.au/about-us/what-we-do) - [Australian Government Solicitor](https://www.ag.gov.au/about-us/what-we-do/australian-government-solicitor) - [Rule of law](https://www.ag.gov.au/about-us/what-we-do/rule-law) - [Commissions and inquiries](https://www.ag.gov.au/about-us/what-we-do/commissions-and-inquiries) - [Who we are](https://www.ag.gov.au/about-us/who-we-are) - [Our executive](https://www.ag.gov.au/about-us/who-we-are/our-executive) - [Biographical details—Katherine Jones PSM](https://www.ag.gov.au/about-us/who-we-are/our-executive/biographical-details-katherine-jones-psm) - [Biographical details—Tamsyn Harvey](https://www.ag.gov.au/about-us/who-we-are/our-executive/biographical-details-tamsyn-harvey) - [Biographical details—Sarah Chidgey](https://www.ag.gov.au/about-us/who-we-are/our-executive/biographical-details-sarah-chidgey-psm) - 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[Consultations](https://www.ag.gov.au/about-us/consultations)Print ## Introduction We are trialling the use of Artificial Intelligence (AI) as part of the Australian Government’s commitment to harness analytical tools and techniques to: - predict service needs - improve user experience - support evidence-based decisions - gain efficiencies in agency operations. We are committed to ensuring the way we develop, deploy and use AI systems is transparent, accountable and fair. This transparency statement explains the AI systems we use, how they function, and the data they rely on. This aligns with the Australian Government’s [_Policy for the responsible use of AI in government_](https://www.digital.gov.au/policy/ai/policy) and the requirements for AI transparency. It is also part of our ongoing commitment to safe and responsible use of AI and innovation. ## Scope and applications The AI technologies we use include: - generative AI - machine learning - natural language processing - speech recognition - chatbots - computer vision. We apply these technologies to: - automate routine administrative tasks - assist with drafting routine, internal and non-sensitive communications - automate document classification - analyse sentiment to understand patterns and trends in large data sets - categorise documents using predictive analytics. ## Data privacy and security Protecting the privacy and security of personal, sensitive and classified information is of paramount importance to us. We ensure that any data used in AI systems is handled in accordance with the [_Privacy Act 1988_ (Cth)](https://www.legislation.gov.au/C2004A03712/latest/text), the [_Protective Security Policy Framework_](https://www.protectivesecurity.gov.au/) and other relevant data protection laws. Personal information is only collected, used, and shared where necessary, and in ways that comply with our [privacy policy](https://www.ag.gov.au/about-us/accountability-and-reporting/privacy-policy "Privacy policy"). ## AI governance and oversight We have developed guidance material and implemented rigorous governance processes to monitor and oversee the use of AI within the department. This includes: - appointing accountable officials in line with the _Policy for the responsible use of AI in government_ - ensuring governance bodies have oversight of all AI projects within the department - developing policies guiding staff use of AI and information technology systems - making AI training available to all staff - implementing our Data Governance Framework and Data Strategy, which serve as the foundation for managing and leveraging data effectively within the department - maintaining user accreditation under _the Data Availability and Transparency Act 2022_ - implementing the Commonwealth’s AI Assurance Framework. ## Usage patterns and domains The following section shows how we classify our AI use and the domains in which we apply it, in keeping with the [Classification system for AI use](https://www.digital.gov.au/policy/ai/resources/use-classification) under the _Policy for the responsible use of AI in government._ ### Usage patterns The following usage patterns describe our use of AI: - analytics for insights - workplace productivity - image processing. ### Domains We apply AI tools across the department in the following domains: - service delivery - compliance and fraud detection - policy and legal - corporate and enabling services. ## Continuous improvement As part of our ongoing commitment to responsible AI, we regularly review and update our AI policies and practices. This includes staying informed about new developments in AI technology, ethics, and regulatory requirements. We strive to improve the transparency, fairness, and effectiveness of our AI systems through continuous learning and adaptation. We will review this statement annually, when we make a significant change to our approach to AI, or when new factors impact this statement. ## Contact information We are committed to engaging with stakeholders and providing opportunities for feedback on our use of AI systems. If you have questions, concerns, or would like more information about how we use AI, please [contact us](https://www.ag.gov.au/about-us/connect-us/contact-us "Contact us").
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