APS AI Tracker

PWSS

Parliamentary Workplace Support Service

PDF sourceView the original ↗

Tracked since 4 Apr 2026 · 1 change of substance across 2 captures · last changed 29 Aug 2026

The story so far

How to read this

  1. First captured by the tracker.

  2. substantive PWSS replaces its PDF-link stub with a full statement disclosing AI governance, uses, and safeguards under a shared responsibility model with DPS.

    read by Claude Sonnet 5
    • Discloses an inter-organisational AI working group and shared responsibility model with DPS (Parliament's ICT provider)
    • Commits that PWSS does not use AI as a replacement for human interaction in client service delivery and does not use AI to make decisions
    • Discloses current use: AI for analytics/insights and workplace productivity
    • Names a PWSS AI Accountable Official, jointly responsible with DPS for safe implementation, monitoring, compliance and risk identification
    • Removed: standalone PDF download of the 2026 statement, replaced by inline HTML text
    • New commitment (human oversight): AI-generated outputs will be subject to human oversight
    • New commitment (will not): Does not use AI as a replacement for human officer interaction in client service delivery functions
    • New commitment (will not): Does not use AI to make decisions
    • Safeguard added: governance body
    • Safeguard added: human review of outputs
    • Safeguard added: privacy or security controls
    • Usage pattern added: analytics for insights
    • Usage pattern added: workplace productivity
    • Accountable official: not mentioned → designated
    • Intentions behind AI use added
    • Monitoring and protection measures added
    • Public-facing AI use: not addressed → none
    Show the words that changed ↓

What the statement says

How to read this

PWSS says it uses AI for analytics for insights and workplace productivity under a Parliament-wide shared responsibility model with DPS, with an AI Accountable Official and inter-organisational AI working group overseeing safeguards, human oversight of outputs and monitoring; it states it does not use AI to replace human interaction in client service delivery or to make decisions. read by Claude Sonnet 5

What it says AI is used for

  • Analytics for insights
  • Workplace productivity

Public-facing AI: none

Safeguards named: a governance body, human review of outputs, privacy or security controls

Against the Standard 6/8

  • Intentions behind AI use
  • Use classified by DTA usage pattern or domain
  • Public-facing use addressed
  • Monitoring and protection measures
  • Compliance with the policy
  • Compliance with legislation
  • Date last updated
  • Public contact

What the policy requiresPolicy v2.0

Accountable official
AI Accountable Official
Strategic position on AI
not mentioned
AI use-case register
not mentioned
Staff training
not mentioned
Policy version referenced
unspecified version

What the AI Plan asksAI Plan

Chief AI Officer
not mentioned

Currency as of 29 Aug 2026

Review cadence
not stated
Says it was last updated
16 Feb 2026
Last change we observed
29 Aug 2026
Updated since policy 2.0
yes
Annual review
within a year of its own date

Commitments

  • will notDoes not use AI as a replacement for human officer interaction in client service delivery functions
  • will notDoes not use AI to make decisions
  • human oversightAI-generated outputs will be subject to human oversight

The statement

How to read this

Parliamentary Workplace Support Service AI Transparency Statement

The Digital Transformation Agency’s (DTA) Policy for the responsible use of artificial intelligence (AI) in Government provides mandatory requirements for agencies in relation to the use of AI. This Parliamentary Workplace Support Service (PWSS) AI Transparency Statement details the PWSS implementation of the DTA policy requirements.

Approach to AI adoption and use

The PWSS is committed to the ethical and responsible use of AI. The Department of Parliamentary Services (DPS) plays a central role managing the adoption of AI technologies within the Australian Parliament, including AI technologies used by the PWSS.

The Parliament’s accountable officials have appointed an inter-organisational AI working group. The group was established with the purpose of collaborating across the Parliament to meet the DTA policy requirements through a shared responsibility model.

The shared responsibility model recognises:Also appears in 2 other agenciesDPSPBO

  • each Department or Parliamentary entity is independent but shares a common service provider that provides the core ICT services for the Parliament—DPS Information Services Division.
  • the use of AI by an individual or group within the Parliament may impact other individuals, groups, agencies or the parliament as a whole; therefore, collaboration is essential, and consistent with the Parliamentary Department’s commitments under the Strategic Framework for the Parliamentary Service.

The PWSS recognises the transformative potential of AI to enhance efficiency, improve service delivery, and support informed decision making across PWSS operations. Adoption of AI will be guided by strong safeguards to manage risks related to privacy, accuracy, bias, and ethical use. AI-generated outputs will be subject to human oversight, and sensitive data will be secure with enterprise data protection. This balanced approach ensures AI is used responsibly, transparently, and in alignment with APS values and public trust.

The PWSS uses AI to support analytics for insights and enhance workplace productivity to produce a more consistent output than manual processing. The PWSS does not use AI as a replacement for interaction with human officers in any client service delivery functions and does not use AI to make decisions.

Under the shared responsibility model, PWSS will partner with DPS to align with the APS AI Plan and the DTA’s Policy for the responsible use of AI in government. DPS as the ICT system owner and the PWSS AI Accountable Official are together responsible for:

  • ensuring that any AI is implemented safely and responsiblyAlso appears in 1 other agencyDTA
  • monitoring the effectiveness of the deployed AI tools
  • legal and regulatory compliance of the ICT systemAlso appears in 1 other agencyDTA
  • identifying potential negative impacts of AI use cases

Statement text © Parliamentary Workplace Support Service, reproduced for transparency tracking (most agency content is CC BY 4.0 — check the original for specifics).

Every revision

Every capture the daily scrape recorded that differed from the last, including edits with no change of substance. Pick a dot to view the statement as it stood at that capture.

  1. substantive+2328

    PWSS replaces its PDF-link stub with a full statement disclosing AI governance, uses, and safeguards under a shared responsibility model with DPS.

    read by Claude Sonnet 5
    View diff
    Policy # PWSS Artificial Intelligence Transparency Statement This outlines how PWSS uses# Parliamentary Workplace Support Service AI Transparency Statement The Digital Transformation Agency’s (DTA) Policy for the responsible use of artifificial intelligence (AI) and details the PWSS implementation of the Digital Transformation Agency policy requirements. 4 February 2026 Last updated 16 February 2026 ## Download [ 2026 PWSS AI Transparency Statement.pdf PDF 314.17 KB ](https://www.pwss.gov.au/sites/default/files/2026-02/2026%20PWSS%20AI%20Transparency%20Statement_0.pdf) Topics [Corporate Publications](https://www.pwss.gov.au/advice/corporate-publications)in Government provides mandatory requirements for agencies in relation to the use of AI. This Parliamentary Workplace Support Service (PWSS) AI Transparency Statement details the PWSS implementation of the DTA policy requirements. ## Approach to AI adoption and use The PWSS is committed to the ethical and responsible use of AI. The Department of Parliamentary Services (DPS) plays a central role managing the adoption of AI technologies within the Australian Parliament, including AI technologies used by the PWSS. The Parliament’s accountable officials have appointed an inter-organisational AI working group. The group was established with the purpose of collaborating across the Parliament to meet the DTA policy requirements through a shared responsibility model. The shared responsibility model recognises: - each Department or Parliamentary entity is independent but shares a common service provider that provides the core ICT services for the Parliament—DPS Information Services Division. - the use of AI by an individual or group within the Parliament may impact other individuals, groups, agencies or the parliament as a whole; therefore, collaboration is essential, and consistent with the Parliamentary Department’s commitments under the Strategic Framework for the Parliamentary Service. The PWSS recognises the transformative potential of AI to enhance efficiency, improve service delivery, and support informed decision making across PWSS operations. Adoption of AI will be guided by strong safeguards to manage risks related to privacy, accuracy, bias, and ethical use. AI-generated outputs will be subject to human oversight, and sensitive data will be secure with enterprise data protection. This balanced approach ensures AI is used responsibly, transparently, and in alignment with APS values and public trust. ## How the PWSS uses AI The PWSS uses AI to support analytics for insights and enhance workplace productivity to produce a more consistent output than manual processing. The PWSS does not use AI as a replacement for interaction with human officers in any client service delivery functions and does not use AI to make decisions. ## AI Safety and governance Under the shared responsibility model, PWSS will partner with DPS to align with the APS AI Plan and the DTA’s Policy for the responsible use of AI in government. DPS as the ICT system owner and the PWSS AI Accountable Official are together responsible for: - ensuring that any AI is implemented safely and responsibly - monitoring the effectiveness of the deployed AI tools - legal and regulatory compliance of the ICT system - identifying potential negative impacts of AI use cases
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  2. first tracked+526

    First tracked revision.

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