The statement
The Office of the Inspector-General of Aged Care (OIGAC) follows the Australian Government’s policy for the responsible use of AI in government. (Template language)
We take a cautious and proportionate approach to the use of artificial intelligence (AI). AI is used only to support low-risk, internal activities and does not replace human judgement.
Where appropriate, we may use AI to support internal workplace productivity and administrative efficiency. AI is not used to make decisions, exercise powers, or determine outcomes.
Our current use of AI is limited and internal.
We use AI to support internal administrative activities, such as transcribing voicemail submissions. Original audio recordings are retained, and transcripts are reviewed by staff for accuracy before use.
We are also beginning to use AI to assist some staff with background research activities supporting the development of projects outlined in our Annual Work Plan. This use is limited to identifying and summarising publicly available information and internal materials to support early research and scoping. AI does not determine project selection, priorities, or outcomes. All planning and decision‑making remains the responsibility of our staff.
Our use of AI is confined to assistive, internal productivity purposes within corporate and enabling services. There is no direct public interaction with AI, and AI outputs are not relied on without human review and oversight
Our AI use is classified under the DTA's AI taxonomy as workplace productivity, within the corporate and enabling services domain.
Human oversight and safeguards
All AI outputs we use are subject to human review. We do not use automated decision‑making or recommendation systems.
Monitoring and risk management Also appears in 2 other agencies HOUSEREPS SENATE
Given the limited and low‑risk nature of AI use, we monitor AI through existing executive oversight and information and communication technology (ICT) controls. This statement is reviewed and updated annually, or when our AI use changes materially.
Compliance with policy and law
Our use of AI complies with the policy for the responsible use of AI in government and applicable Commonwealth legislation, including privacy and information security requirements. (Template language)
Our ICT services are provided through the Department of Health, Disability and Ageing, and our AI use operates within that environment and its policies.
The Inspector‑General of Aged Care is our Accountable Official for AI. (Template language)
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