APS AI Tracker

OIGAC

Office of the Inspector-General of Aged Care

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Tracked since 26 Feb 2026 · 1 change of substance across 2 captures · last changed 7 June 2026

The story so far

How to read this

  1. Tracking begins. The statement already existed; when Office of the Inspector-General of Aged Care first published it is not recorded.

  2. substantive Replaces a PDF download page with a full web statement disclosing voicemail transcription and research uses, naming the Inspector-General as Accountable Official.

    read by Claude Opus 5
    • Discloses AI transcription of voicemail submissions, with audio retained and transcripts staff-checked
    • Discloses new use of AI for background research supporting Annual Work Plan projects
    • Names the Inspector-General of Aged Care as Accountable Official for AI
    • Commits to annual review, or sooner if AI use changes materially
    • States no direct public interaction with AI and no automated decision-making
    • Notes ICT services (and AI environment) provided by Department of Health, Disability and Ageing
    • Removed: links to the February 2025 PDF/Word transparency statement
    • Domain added: corporate and enabling
    • New commitment (human oversight): All AI outputs are subject to human review and oversight
    • New commitment (human oversight): Transcripts reviewed by staff for accuracy; original audio recordings retained
    • New commitment (will not): AI does not determine project selection, priorities or outcomes; decisions remain staff responsibility
    • New commitment (will not): AI is not used to make decisions, exercise powers, or determine outcomes
    • New commitment (will not): We do not use automated decision-making or recommendation systems
    • New commitment (will): This statement is reviewed and updated annually, or when our AI use changes materially
    • Safeguard added: governance body
    • Safeguard added: human review of outputs
    • Safeguard added: privacy or security controls
    • Usage pattern added: workplace productivity
    • Accountable official: not mentioned → designated
    • Intentions behind AI use added
    • Legislative compliance statement added
    • Monitoring and protection measures added
    • Policy compliance statement added
    • Policy version referenced: not referenced → unspecified
    • Public-facing AI use: not addressed → none
    • Review cadence: not stated → annual and on change
    • Stated last-updated date: — → 2026-05-01
    Show the words that changed ↓

What the statement says

How to read this

The Office of the Inspector-General of Aged Care says it uses AI only for low-risk internal workplace productivity in corporate and enabling services --- voicemail transcription and background research support --- with all outputs human-reviewed and no automated decision-making. The Inspector-General is the Accountable Official, and the statement is reviewed annually or when AI use changes materially. read by Claude Opus 5

What it says AI is used for

  • Workplace productivity
  • Corporate and enabling

Public-facing AI: none

Safeguards named: human review of outputs, privacy or security controls, a governance body

Against the Standard 7/8

  • Intentions behind AI use
  • Use classified by DTA usage pattern or domain
  • Public-facing use addressed
  • Monitoring and protection measures
  • Compliance with the policy
  • Compliance with legislation
  • Date last updated
  • Public contact

What the policy requiresPolicy v2.0

Accountable official
Inspector-General of Aged Care
Strategic position on AI
not mentioned
AI use-case register
not mentioned
Staff training
not mentioned
Policy version referenced
unspecified version

What the AI Plan asksAI Plan

Chief AI Officer
not mentioned

Currency as of 29 Aug 2026

Review cadence
annually and when the approach changes
Says it was last updated
1 May 2026
Last change we observed
7 June 2026
Updated since policy 2.0
yes
Annual review
within a year of its own date

Commitments

  • will notAI is not used to make decisions, exercise powers, or determine outcomes
  • will notWe do not use automated decision-making or recommendation systems
  • will notAI does not determine project selection, priorities or outcomes; decisions remain staff responsibility
  • human oversightAll AI outputs are subject to human review and oversight
  • human oversightTranscripts reviewed by staff for accuracy; original audio recordings retained
  • willThis statement is reviewed and updated annually, or when our AI use changes materially

The statement

How to read this

The Office of the Inspector-General of Aged Care (OIGAC) follows the Australian Government’s policy for the responsible use of AI in government.

We take a cautious and proportionate approach to the use of artificial intelligence (AI). AI is used only to support low-risk, internal activities and does not replace human judgement.

Where appropriate, we may use AI to support internal workplace productivity and administrative efficiency. AI is not used to make decisions, exercise powers, or determine outcomes.

Our current use of AI is limited and internal.

We use AI to support internal administrative activities, such as transcribing voicemail submissions. Original audio recordings are retained, and transcripts are reviewed by staff for accuracy before use.

We are also beginning to use AI to assist some staff with background research activities supporting the development of projects outlined in our Annual Work Plan. This use is limited to identifying and summarising publicly available information and internal materials to support early research and scoping. AI does not determine project selection, priorities, or outcomes. All planning and decision‑making remains the responsibility of our staff.

Our use of AI is confined to assistive, internal productivity purposes within corporate and enabling services. There is no direct public interaction with AI, and AI outputs are not relied on without human review and oversight

Our AI use is classified under the DTA's AI taxonomy as workplace productivity, within the corporate and enabling services domain.

Human oversight and safeguards

All AI outputs we use are subject to human review. We do not use automated decision‑making or recommendation systems.

Monitoring and risk managementAlso appears in 2 other agenciesHOUSEREPSSENATE

Given the limited and low‑risk nature of AI use, we monitor AI through existing executive oversight and information and communication technology (ICT) controls. This statement is reviewed and updated annually, or when our AI use changes materially.

Compliance with policy and law

Our use of AI complies with the policy for the responsible use of AI in government and applicable Commonwealth legislation, including privacy and information security requirements.

Our ICT services are provided through the Department of Health, Disability and Ageing, and our AI use operates within that environment and its policies.

The Inspector‑General of Aged Care is our Accountable Official for AI.

Statement text © Office of the Inspector-General of Aged Care, reproduced for transparency tracking (most agency content is CC BY 4.0 — check the original for specifics).

Every revision

Every capture the daily scrape recorded that differed from the last, including edits with no change of substance. Pick a dot to view the statement as it stood at that capture.

  1. substantive+2117

    Replaces a PDF download page with a full web statement disclosing voicemail transcription and research uses, naming the Inspector-General as Accountable Official.

    read by Claude Opus 5
    View diff
    Scroll down to access downloads and media. ## Downloads ### Artificial intelligence transparency ## Our approach to using AI The Office of the Inspector-General of Aged Care (OIGAC) follows the Australian Government’s [policy for the responsible use of AI in government](https://www.digital.gov.au/ai/ai-in-government-policy). We take a cautious and proportionate approach to the use of artificial intelligence (AI). AI is used only to support low-risk, internal activities and does not replace human judgement. ## Why we use AI Where appropriate, we may use AI to support internal workplace productivity and administratement [ Download [Publication] Artificial intelligence (AI) transparency statement (PDF) as PDF - 218 KB - 2 pages ](https://www.igac.gov.au/sites/default/files/2025-02/artificial-intelligence-ai-transparency-statement.pdf) [ Download [Publication] Artificial intelligence (AI) transparency statement (Word) as Word - 214 KB - 2 pages ive efficiency. AI is not used to make decisions, exercise powers, or determine outcomes. ## How we currently use AI Our current use of AI is limited and internal. We use AI to support internal administrative activities, such as transcribing voicemail submissions. Original audio recordings are retained, and transcripts are reviewed by staff for accuracy before use. We are also beginning to use AI to assist some staff with background research activities supporting the development of projects outlined in our [Annual Work Plan](https://www.igac.gov.au/what-we-do/annual-work-plans "Annual work plans"). This use is limited to identifying and summarising publicly available information and internal materials to support early research and scoping. AI does not determine project selection, priorities, or outcomes. All planning and decision‑making remains the responsibility of our staff. Our use of AI is confined to assistive, internal productivity purposes within corporate and enabling services. There is no direct public interaction with AI, and AI outputs are not relied on without human review and oversight Our AI use is classified under the DTA's AI taxonomy as workplace productivity, within the corporate and enabling services domain. ## Human oversight and safeguards All AI outputs we use are subject to human review. We do not use automated decision‑making or recommendation systems. ## Monitoring and risk management Given the limited and low‑risk nature of AI use, we monitor AI through existing executive oversight and information and communication technology (ICT) controls. This statement is reviewed and updated annually, or when our AI use changes materially. ## Compliance with policy and law Our use of AI complies with the [policy for the responsible use of AI in government](https://www.digacital.gov.au/sites/default/files/2025-02/artificial-intelligence-ai-transparency-statement.docx) Publication type: Notice Publication date: 28 February 2025 Language: English Tags: - About us - What we do - IGAC activityai/ai-in-government-policy) and applicable Commonwealth legislation, including privacy and information security requirements. Our ICT services are provided through the Department of Health, Disability and Ageing, and our AI use operates within that environment and its policies. ## Governance and accountability The Inspector‑General of Aged Care is our Accountable Official for AI. Last updated: 1 May 2026 Tags: - About us
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    First tracked revision.

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