ASQA

Australian Skills Quality Authority

View the original ↗redirects to www.asqa.gov.au

Tracked since 11 Nov 2025 · 2 changes of substance across 6 captures · last changed 26 June 2026

The story so far

How to read this
  1. Tracking begins. The statement already existed; when Australian Skills Quality Authority first published it is not recorded.

  2. substantive ASQA narrows its no-AI commitment from all service delivery to public-facing services, adds a governance pledge for future public-facing AI, and drops its review-and-update line.

    read by Claude Opus 5
    • Commitment narrowed: no AI in 'service delivery' becomes no AI in 'public-facing services'
    • Removed: statement that it was last updated 28 February 2025 and will be reviewed annually or on significant change
    • New commitment to privacy, ethics and security assessments before deploying public-facing AI
    • Governance framed as compliance with applicable Commonwealth laws and policies, not just the named policy and PSPF
    • Added: New commitment (will): Public-facing AI deployment will include privacy, ethics and security assessments to protect the public
    • Added: Legislative compliance statement added
    • Changed: Review cadence: annual and on change → annual
    • Changed: Stated last-updated date: 2025-02-28 → —
    Show the words that changed ↓
  3. substantive Adds a commitment to review and update the statement annually or whenever significant changes occur.

    read by Claude Opus 5
    • New commitment to annual review, or review when significant changes occur
    Show the words that changed ↓
  4. One cosmetic edit with no change of substance: Adds a "Useful resources" section linking to the DTA's whole-of-government AI policy, with no change to what the agency discloses.

What the statement says

How to read this

ASQA says it uses AI only for workplace productivity (document summarisation, virtual assistants) and analytics for insights, not in service delivery, regulatory functions or decision-making. Oversight sits with an AI Accountable Official, governance arrangements are being established, and a human always reviews and validates AI-generated outcomes. read by Claude Opus 5

What it says AI is used for

  • Analytics for insights
  • Workplace productivity

Public-facing AI: none

Safeguards named: human review of outputs, a governance body, privacy or security controls

Against the Standard 8/8

  • Present:Intentions behind AI use
  • Present:Use classified by DTA usage pattern or domain
  • Present:Public-facing use addressed
  • Present:Monitoring and protection measures
  • Present:Compliance with the policy
  • Present:Compliance with legislation
  • Present:Date last updated
  • Present:Public contact

What the policy requiresPolicy v2.0

Accountable official
AI Accountable Official (also Chief Security Officer and Privacy Champion)
Strategic position on AI
not mentioned
AI use-case register
not mentioned
Staff training
not mentioned
Policy version referenced
version 1

What the AI Plan asksAI Plan

Chief AI Officer
not mentioned

Currency as of 29 Aug 2026

Review cadence
annually
Says it was last updated
18 Mar 2026
Last change we observed
26 June 2026
Updated since policy 2.0
yes
Annual review
within a year of its own date

Commitments

  • human oversightAny final decisions or actions are made by a human (Human in the Loop)
  • human oversightA human reviews and validates any outcomes generated by AI systems
  • willPublish an AI Transparency Statement at least annually; review annually or when significant changes occur
  • willEstablish governance arrangements so AI use is ethically managed, governed and monitored
  • willPublic-facing AI deployment will include privacy, ethics and security assessments to protect the public

The statement

How to read this

The Australian Skills Quality Authority (ASQA) is committed to ensuring that Artificial Intelligence (AI) enhances the effectiveness and quality of our services while maintaining the highest standards of ethics, safety and public trust. Our intent is to leverage AI technologies to:

  • support our broader goal of working together for better regulation
  • support our ongoing transformation of digital and data systems and capabilities
  • drive innovation and improved operational efficiency.

ASQA is engaging with AI in a way that is responsible and prioritises human rights, the protection of personal and sensitive data, and keeps humans at the centre of decision making. We commit to the responsible use of AI, adhering to ethical and governance standards and policy directives, and ensuring our approach is transparent as we work to leverage opportunities in AI technologies.

ASQA's AI initiatives are overseen by the AI Accountable Official, who also serves as ASQAs Chief Security Officer and Privacy Champion. ASQA is establishing governance arrangements to ensure AI use is appropriately and ethically managed, governed, monitored and benefits are realised, including compliance with applicable Commonwealth laws and policies, such as requirements under the Policy for the responsible use of AI in government and the Protective Security Policy Framework. (Template language)

ASQA will employ AI in the follow ways:

  • Workplace productivity: use of tools such as automatic document summarisation and virtual assistants to streamline workflows and improve efficiency
  • Analytics for insights: use of tools to identify, produce or understand insights within structured or unstructured materials via comprehensive data analysis.

ASQA does not currently employ AI capability in public-facing services, including our regulatory functions or decision-making processes. While AI may be used to assist in, for example, automating routine tasks and to streamline internal processes, any final decisions or actions are made by a human. This ensures that there is always a human directly involved (Human in the Loop, or HITL) to review and validate any outcome/s generated by AI systems, in order to maintain accountability and accuracy.

As ASQA deploys public-facing AI capability it will ensure its data and AI governance practices include privacy, ethics, and security assessments that aim to protect the public against any negative impacts of AI.

In coming years, ASQA plans to leverage AI technologies as part of its ongoing transformation of digital and data systems and capabilities.

ASQA's current AI focus is on workplace productivity, including tools to improve, automate and streamline routine tasks and to support data and analytical insights.

ASQA safeguards against risks and ensures responsible use of AI through releasing at least an annual AI Transparency Statement – to provide visibility on how AI is used and managed.

For enquiries or feedback regarding ASQA's use of AI, please contact us at digitaltransformation@asqa.gov.au

It will be reviewed and updated annually or when significant changes occur.Also appears in 6 other agenciesDEWRIGISIPEAJSANEMAWGEA

Statement text © Australian Skills Quality Authority, reproduced for transparency tracking (most agency content is CC BY 4.0 — check the original for specifics).

Every revision

Every capture the daily scrape recorded that differed from the last, including edits with no change of substance. Pick a dot to view the statement as it stood at that capture.

  1. cosmetic+163

    Adds a "Useful resources" section linking to the DTA's whole-of-government AI policy, with no change to what the agency discloses.

    read by Claude Opus 5
    View diff
    The Australian Skills Quality Authority (ASQA) is committed to ensuring that Artificial Intelligence (AI) enhances the effectiveness and quality of our services while maintaining the highest standards of ethics, safety and public trust. Our intent is to leverage AI technologies to: - support our broader goal of working together for better regulation - support our ongoing transformation of digital and data systems and capabilities - drive innovation and improved operational efficiency. ## How we will use AI ASQA is engaging with AI in a way that is responsible and prioritises human rights, the protection of personal and sensitive data, and keeps humans at the centre of decision making. We commit to the responsible use of AI, adhering to ethical and governance standards and policy directives, and ensuring our approach is transparent as we work to leverage opportunities in AI technologies. ## Monitoring and accountability ASQA's AI initiatives are overseen by the AI Accountable Official, who also serves as ASQAs Chief Security Officer and Privacy Champion. ASQA is establishing governance arrangements to ensure AI use is appropriately and ethically managed, governed, monitored and benefits are realised, including compliance with applicable Commonwealth laws and policies, such as requirements under the [Policy for the responsible use of AI in government](https://www.digital.gov.au/sites/default/files/documents/2024-08/Policy%20for%20the%20responsible%20use%20of%20AI%20in%20government%20v1.1.pdf) and the [Protective Security Policy Framework](https://www.protectivesecurity.gov.au/pspf-annual-release). ## Usage patterns ASQA will employ AI in the follow ways: - Workplace productivity: use of tools such as automatic document summarisation and virtual assistants to streamline workflows and improve efficiency - Analytics for insights: use of tools to identify, produce or understand insights within structured or unstructured materials via comprehensive data analysis. ASQA does not currently employ AI capability in public-facing services, including our regulatory functions or decision-making processes. While AI may be used to assist in, for example, automating routine tasks and to streamline internal processes, any final decisions or actions are made by a human. This ensures that there is always a human directly involved (Human in the Loop, or HITL) to review and validate any outcome/s generated by AI systems, in order to maintain accountability and accuracy. As ASQA deploys public-facing AI capability it will ensure its data and AI governance practices include privacy, ethics, and security assessments that aim to protect the public against any negative impacts of AI. In coming years, ASQA plans to leverage AI technologies as part of its ongoing transformation of digital and data systems and capabilities. ## Domains ASQA's current AI focus is on workplace productivity, including tools to improve, automate and streamline routine tasks and to support data and analytical insights. ## Ensuring responsible use ASQA safeguards against risks and ensures responsible use of AI through releasing at least an annual AI Transparency Statement – to provide visibility on how AI is used and managed. ## Contact information For enquiries or feedback regarding ASQA's use of AI, please contact us at [digitaltransformation@asqa.gov.au ](mailto:digitaltransformation@asqa.gov.au) ## Review and updates It will be reviewed and updated annually or when significant changes occur. ## Useful resources - [Policy for the responsible use of AI in government - Version 2.0 | digital.gov.au](https://www.digital.gov.au/ai/ai-in-government-policy) On this page
    1e15f99
  2. substantive+77

    Adds a commitment to review and update the statement annually or whenever significant changes occur.

    read by Claude Opus 5
    View diff
    The Australian Skills Quality Authority (ASQA) is committed to ensuring that Artificial Intelligence (AI) enhances the effectiveness and quality of our services while maintaining the highest standards of ethics, safety and public trust. Our intent is to leverage AI technologies to: - support our broader goal of working together for better regulation - support our ongoing transformation of digital and data systems and capabilities - drive innovation and improved operational efficiency. ## How we will use AI ASQA is engaging with AI in a way that is responsible and prioritises human rights, the protection of personal and sensitive data, and keeps humans at the centre of decision making. We commit to the responsible use of AI, adhering to ethical and governance standards and policy directives, and ensuring our approach is transparent as we work to leverage opportunities in AI technologies. ## Monitoring and accountability ASQA's AI initiatives are overseen by the AI Accountable Official, who also serves as ASQAs Chief Security Officer and Privacy Champion. ASQA is establishing governance arrangements to ensure AI use is appropriately and ethically managed, governed, monitored and benefits are realised, including compliance with applicable Commonwealth laws and policies, such as requirements under the [Policy for the responsible use of AI in government](https://www.digital.gov.au/sites/default/files/documents/2024-08/Policy%20for%20the%20responsible%20use%20of%20AI%20in%20government%20v1.1.pdf) and the [Protective Security Policy Framework](https://www.protectivesecurity.gov.au/pspf-annual-release). ## Usage patterns ASQA will employ AI in the follow ways: - Workplace productivity: use of tools such as automatic document summarisation and virtual assistants to streamline workflows and improve efficiency - Analytics for insights: use of tools to identify, produce or understand insights within structured or unstructured materials via comprehensive data analysis. ASQA does not currently employ AI capability in public-facing services, including our regulatory functions or decision-making processes. While AI may be used to assist in, for example, automating routine tasks and to streamline internal processes, any final decisions or actions are made by a human. This ensures that there is always a human directly involved (Human in the Loop, or HITL) to review and validate any outcome/s generated by AI systems, in order to maintain accountability and accuracy. As ASQA deploys public-facing AI capability it will ensure its data and AI governance practices include privacy, ethics, and security assessments that aim to protect the public against any negative impacts of AI. In coming years, ASQA plans to leverage AI technologies as part of its ongoing transformation of digital and data systems and capabilities. ## Domains ASQA's current AI focus is on workplace productivity, including tools to improve, automate and streamline routine tasks and to support data and analytical insights. ## Ensuring responsible use ASQA safeguards against risks and ensures responsible use of AI through releasing at least an annual AI Transparency Statement – to provide visibility on how AI is used and managed. ## Contact information For enquiries or feedback regarding ASQA's use of AI, please contact us at [digitaltransformation@asqa.gov.au ](mailto:digitaltransformation@asqa.gov.au) ## Review and updates It will be reviewed and updated annually or when significant changes occur. On this page
    eb6f5cf
  3. scrape noise-359

    Only page furniture changed: breadcrumbs, heading and share/print widgets dropped, an "On this page" label added, and a link rendered properly.

    read by Claude Opus 5
    View diff
    - [Home](https://www.asqa.gov.au/) - [About us](https://www.asqa.gov.au/about-us) - [Reporting and accountability](https://www.asqa.gov.au/about-us/reporting-and-accountability) - Artificial Intelligence (AI) Transparency Statement # Artificial Intelligence (AI) Transparency Statement The Australian Skills Quality Authority (ASQA) is committed to ensuring that Artificial Intelligence (AI) enhances the effectiveness and quality of our services while maintaining the highest standards of ethics, safety and public trust. Our intent is to leverage AI technologies to: - support our broader goal of working together for better regulation - support our ongoing transformation of digital and data systems and capabilities - drive innovation and improved operational efficiency. ## How we will use AI ASQA is engaging with AI in a way that is responsible and prioritises human rights, the protection of personal and sensitive data, and keeps humans at the centre of decision making. We commit to the responsible use of AI, adhering to ethical and governance standards and policy directives, and ensuring our approach is transparent as we work to leverage opportunities in AI technologies. ## Monitoring and accountability ASQA's AI initiatives are overseen by the AI Accountable Official, who also serves as ASQAs Chief Security Officer and Privacy Champion. ASQA is establishing governance arrangements to ensure AI use is appropriately and ethically managed, governed, monitored and benefits are realised, including compliance with applicable Commonwealth laws and policies, such as requirements under the \[Policy for the responsible use of AI in government\](https://www.digital.gov.au/sites/default/files/documents/2024-08/Policy for the responsible use of AI in %20for%20the%20responsible%20use%20of%20AI%20in%20government %20v1.1.pdf) and the [Protective Security Policy Framework](https://www.protectivesecurity.gov.au/pspf-annual-release). ## Usage patterns ASQA will employ AI in the follow ways: - Workplace productivity: use of tools such as automatic document summarisation and virtual assistants to streamline workflows and improve efficiency - Analytics for insights: use of tools to identify, produce or understand insights within structured or unstructured materials via comprehensive data analysis. ASQA does not currently employ AI capability in public-facing services, including our regulatory functions or decision-making processes. While AI may be used to assist in, for example, automating routine tasks and to streamline internal processes, any final decisions or actions are made by a human. This ensures that there is always a human directly involved (Human in the Loop, or HITL) to review and validate any outcome/s generated by AI systems, in order to maintain accountability and accuracy. As ASQA deploys public-facing AI capability it will ensure its data and AI governance practices include privacy, ethics, and security assessments that aim to protect the public against any negative impacts of AI. In coming years, ASQA plans to leverage AI technologies as part of its ongoing transformation of digital and data systems and capabilities. ## Domains ASQA's current AI focus is on workplace productivity, including tools to improve, automate and streamline routine tasks and to support data and analytical insights. ## Ensuring responsible use ASQA safeguards against risks and ensures responsible use of AI through releasing at least an annual AI Transparency Statement – to provide visibility on how AI is used and managed. ## Contact information For enquiries or feedback regarding ASQA's use of AI, please contact us at [digitaltransformation@asqa.gov.au ](mailto:digitaltransformation@asqa.gov.au) ## Review and updates Share \_\_\_\_\_\_[\_\_](mailto:?subject=ASQA%20website&body= "Social link email") \_\_PrintOn this page
    f4cd92a
  4. substantive+28

    ASQA narrows its no-AI commitment from all service delivery to public-facing services, adds a governance pledge for future public-facing AI, and drops its review-and-update line.

    read by Claude Opus 5
    View diff
    - [Home](https://www.asqa.gov.au/) - [About us](https://www.asqa.gov.au/about-us) - [Reporting and accountability](https://www.asqa.gov.au/about-us/reporting-and-accountability) - Artificial Intelligence (AI) Transparency Statement # Artificial Intelligence (AI) Transparency Statement The Australian Skills Quality Authority (ASQA) is committed to ensuring that Artificial Intelligence (AI) enhances the effectiveness and quality of our services while maintaining the highest standards of ethics, safety and public trust. Our intent is to leverage AI technologies to: - support our broader goal of working together for better regulation - support our ongoing transformation of digital and data systems and capabilities - drive innovation and improved operational efficiency. ## How we will use AI ASQA is engaging with AI in a way that is responsible and prioritises human rights, the protection of personal and sensitive data, and keeps humans at the centre of decision making. We commit to the responsible use of AI, adhering to ethical and governance standards and policy directives, and ensuring our approach is transparent as we work to leverage opportunities in AI technologies. ## Monitoring and accountability ASQA's AI initiatives are overseen by the AI Accountable Official, who also serves as ASQAs Chief Security Officer and Privacy Champion. ASQA is establishing governance arrangements to ensure AI use is appropriately and ethically managed, governed, monitored and benefits are realised, including compliance with eachapplicable Commonwealth laws and policies, such as requirements under the \[Policy for the responsible use of AI in government\](https://www.digital.gov.au/sites/default/files/documents/2024-08/Policy for the responsible use of AI in government v1.1.pdf) and the [Protective Security Policy Framework](https://www.protectivesecurity.gov.au/pspf-annual-release). ## Usage patterns ASQA will employ AI in the follow ways: - Workplace productivity: use of tools such as automatic document summarisation and virtual assistants to streamline workflows and improve efficiency - Analytics for insights: use of tools to identify, produce or understand insights within structured or unstructured materials via comprehensive data analysis. ASQA does not currently employ AI capability in service deliverypublic-facing services, including our regulatory functions or decision-making processes. While AI may be used to assist in, for example, automating routine tasks and to streamline internal processes, any final decisions or actions are made by a human. This ensures that there is always a human directly involved (Human in the Loop, or HITL) to review and validate any outcome/s generated by AI systems, in order to maintain accountability and accuracy. As ASQA deploys public-facing AI capability it will ensure its data and AI governance practices include privacy, ethics, and security assessments that aim to protect the public against any negative impacts of AI. In coming years, ASQA plans to leverage AI technologies as part of its ongoing transformation of digital and data systems and capabilities. ## Domains ASQA's current AI focus is on workplace productivity, including tools to improve, automate and streamline routine tasks and to support data and analytical insights. ## Ensuring responsible use ASQA safeguards against risks and ensures responsible use of AI through releasing at least an annual AI Transparency Statement – to provide visibility on how AI is used and managed. ## Contact information For enquiries or feedback regarding ASQA's use of AI, please contact us at [digitaltransformation@asqa.gov.au](mailto:digitaltransformation@asqa.gov.au) ## Review and updates This AI Transparency Statement was last updated on 28 February 2025. It will be reviewed and updated annually or when significant changes occur. Was this page helpful? Yes No Please add your comments: CAPTCHA Leave this field blank Share \_\_\_\_\_\_[\_\_](mailto:?subject=ASQA%20website&body= "Social link email") \_\_Print
    d02594b
  5. scrape noise-2889

    Sidebar navigation links dropped and breadcrumbs re-nested by the scraper; the statement text itself is unchanged.

    read by Claude Opus 5
    View diff
    [Reporting and accountability](https://www.asqa.gov.au/about-us/reporting-and-accountability "Reporting and accountability") - [Regulation reporting](https://www.asqa.gov.au/about-us/reporting-and-accountability/regulation-reporting "Regulation reporting") - [Annual reports](https://www.asqa.gov.au/about-us/reporting-and-accountability/annual-reports "Annual reports") - [Corporate Plan](https://www.asqa.gov.au/about-us/reporting-and-accountability/corporate-plan "Corporate Plan") - [Gifts and benefits register](https://www.asqa.gov.au/about-us/reporting-and-accountability/gifts-and-benefits-register "Gifts and benefits register") - [Consultation](https://www.asqa.gov.au/how-we-regulate/how-we-engage-and-educate/consultation "Consultation") - [Service Charter and service standards](https://www.asqa.gov.au/about/reporting-and-accountability/service-charter-service-standards "Service Charter and service standards") - [Surveys](https://www.asqa.gov.au/about-us/reporting-and-accountability/surveys "Surveys") - [2023 ASQA Provider and Course Owner Survey Results](https://www.asqa.gov.au/about-us/reporting-and-accountability/surveys/2023-asqa-provider-and-course-owner-survey-results "2023 ASQA Provider and Course Owner Survey Results") - [Corporate publications](https://www.asqa.gov.au/about/reporting-and-accountability/corporate-publications "Corporate publications") - [Privacy policy](https://www.asqa.gov.au/about/reporting-and-accountability/privacy-policy "Privacy policy") - [APS employee census results](https://www.asqa.gov.au/about-us/reporting-and-accountability/aps-employee-census-results "APS employee census results") - [Financial reporting](https://www.asqa.gov.au/about/reporting-and-accountability/financial-reporting "Financial reporting") - [Freedom of information](https://www.asqa.gov.au/about/reporting-and-accountability/freedom-information "Freedom of information") - [Vulnerability Disclosure Statement](https://www.asqa.gov.au/about-us/reporting-and-accountability/vulnerability-disclosure-statement "Vulnerability Disclosure Statement") - [Harradine report](https://www.asqa.gov.au/about-us/reporting-and-accountability/harradine-report "Harradine report") - [Information publication scheme](https://www.asqa.gov.au/about/reporting-and-accountability/information-publication-scheme "Information publication scheme") - [Child Safety Policy](https://www.asqa.gov.au/about-us/reporting-and-accountability/child-safety-policy "Child Safety Policy") - [ASQA Emissions Reduction Plan](https://www.asqa.gov.au/about-us/reporting-and-accountability/asqa-emissions-reduction-plan "ASQA Emissions Reduction Plan") - [Artificial Intelligence (AI) Transparency Statement](https://www.asqa.gov.au/about-us/reporting-and-accountability/artificial-intelligence-ai-transparency-statement "Artificial Intelligence (AI) Transparency Statement") - [Home](https://www.asqa.gov.au/) - [About us](https://www.asqa.gov.au/about-us) - [Home](https://www.asqa.gov.au/) - [About us](https://www.asqa.gov.au/about-us) - [Reporting and accountability](https://www.asqa.gov.au/about-us/reporting-and-accountability) - Artificial Intelligence (AI) Transparency Statement # Artificial Intelligence (AI) Transparency Statement The Australian Skills Quality Authority (ASQA) is committed to ensuring that Artificial Intelligence (AI) enhances the effectiveness and quality of our services while maintaining the highest standards of ethics, safety and public trust. Our intent is to leverage AI technologies to: - support our broader goal of working together for better regulation - support our ongoing transformation of digital and data systems and capabilities - drive innovation and improved operational efficiency. ## How we will use AI ASQA is engaging with AI in a way that is responsible and prioritises human rights, the protection of personal and sensitive data, and keeps humans at the centre of decision making. We commit to the responsible use of AI, adhering to ethical and governance standards and policy directives, and ensuring our approach is transparent as we work to leverage opportunities in AI technologies. ## Monitoring and accountability ASQA's AI initiatives are overseen by the AI Accountable Official, who also serves as ASQAs Chief Security Officer and Privacy Champion. ASQA is establishing governance arrangements to ensure AI use is appropriately and ethically managed, governed, monitored and benefits are realised, including compliance with each requirement under the \[Policy for the responsible use of AI in government\](https://www.digital.gov.au/sites/default/files/documents/2024-08/Policy for the responsible use of AI in government v1.1.pdf) and the [Protective Security Policy Framework](https://www.protectivesecurity.gov.au/pspf-annual-release). ## Usage patterns ASQA will employ AI in the follow ways: - Workplace productivity: use of tools such as automatic document summarisation and virtual assistants to streamline workflows and improve efficiency - Analytics for insights: use of tools to identify, produce or understand insights within structured or unstructured materials via comprehensive data analysis. ASQA does not currently employ AI capability in service delivery, including our regulatory functions or decision-making processes. While AI may be used to assist in, for example, automating routine tasks and to streamline internal processes, any final decisions or actions are made by a human. This ensures that there is always a human directly involved (Human in the Loop, or HITL) to review and validate any outcome/s generated by AI systems, in order to maintain accountability and accuracy. In coming years, ASQA plans to leverage AI technologies as part of its ongoing transformation of digital and data systems and capabilities. ## Domains ASQA's current AI focus is on workplace productivity, including tools to improve, automate and streamline routine tasks and to support data and analytical insights. ## Ensuring responsible use ASQA safeguards against risks and ensures responsible use of AI through releasing at least an annual AI Transparency Statement – to provide visibility on how AI is used and managed. ## Contact information For enquiries or feedback regarding ASQA's use of AI, please contact us at [digitaltransformation@asqa.gov.au](mailto:digitaltransformation@asqa.gov.au) ## Review and updates This AI Transparency Statement was last updated on 28 February 2025. It will be reviewed and updated annually or when significant changes occur. Was this page helpful? Yes No Please add your comments: CAPTCHA Leave this field blank Share \_\_\_\_\_\_[\_\_](mailto:?subject=ASQA%20website&body= "Social link email") \_\_Print
    9226d49
  6. first tracked+6681

    First tracked revision.

    07278a5